Clinical Supervisor: Nursing

Job description

**21st Century Home Health Services (21HHS)** is the fastest-growing home health agency in Northern California. We care for patients across San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, Sacramento, Marin, and Sonoma counties. There's a reason for that growth. Words like *collaboration*, *teamwork*, and *productivity* stay buzzwords unless the structure, model, and tools make them real. At 21HHS, we've built a model that combines the best of home health with the structure, resources, and support clinicians need to thrive. Our clinical guiding principles are simple: empower, enhance, educate. When clinicians get real support and structure, the results show up in two places at once: patient outcomes and employee satisfaction. We know our clinicians and therapists provide outstanding care because our patients, their families, and their caregivers tell us so. Check out our Yelp and Google reviews. We're proud of this work. We've also set a new benchmark for employee satisfaction in home health. As a Top Workplace, 21HHS supports growth and recognition through open communication and professional development. Feedback from our team on Glassdoor and Indeed backs this up. Our outcomes, low turnover, rapid growth, and high morale speak for themselves. ## The 21HHS Standard We give you great tools and resources, and a lot of them, plus the support you need to succeed and enjoy your work. In return, we ask that you use those tools to do your job well. When the right mindset meets the right resources, the payoff is real: high job satisfaction, excellent patient outcomes, and earning potential that's hard to match. That's the 21HHS Standard. **Please note: All opportunities at 21HHS require being in the field, visiting patients in their homes.** ***Territory: San Jose area*** In this leadership role, reporting the Director of Nursing, you will be responsible for ensuring that patient care is coordinated and managed appropriately by a team of Registered Nurse (RN) Case Managers and LVNs. You will serve as the first point of escalation ensuring support is easily accessible in a timely fashion; You will participate in the identification, development, design, and implementation of nursing educational programs to support clinical excellence and determine success measures and evaluate the effectiveness of these programs to promote ongoing staff development as well as patient and customer satisfaction. You will also meet regularly with our customer to maintain relationships and provide updates such as readmission reports, offering insights to improve patient outcomes and reduce readmissions. **This is a hybrid of field work and on site based at 21HHS office in San Jose:** **San Jose Office: Spend 2 days per week in the office for administrative and team management duties.** **Fieldwork: Spend 3 days per week (average 12+ per week) in the field conducting supervisory visits and offering direct support to RN Case Managers.** ### What you'll do as the Clinical Supervisor - Nursing - Responsible for in the field oversight of Nursess who provide care and treatment to patients in their place of residence. - Daily patient activities: Handles incoming calls timely, and follows up as necessary to ensure appropriate actions are taken to meet the internal and external customer needs. - Coordinates training and educational programs for nurses within the field to improve clinical outcomes, producitivity and competencies. - Assesses staff learning needs and formulates specific plans and goals for next evaluation period with employees, performs administrative call duties, and serves as a role model and resource for staff. - Functions as the first point of contact for field clinicians to assist in patient care escalations etc. - Coordinates at least bi-weekly Case Conferences with clinical team to discuss patients' progress and for revision of the care plan as needed to meet planned outcomes. - Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate. - Reviews patient’s clinical diagnosis, medications, procedures and clinical course. - Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care. ### Why you should come work for us - Small coverage areas - Low turnover/High morale - Career Growth Opportunities - Helpful software and communication tools - Outstanding benefits for you and your family including 401k with matching. Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts (FSA), Pet Insurance and More! - Competitive compensation ### To be a Success as the Clinical Supervisor - Nursing - Two years' management or supervisory experience within the past five (5) years in a health care setting, preferably in Home Health. - Graduate of an accredited school of nursing, Bachelor’s Degree preferred. - Current CA Registered Nurse License (RN) - Current Basic Life Support (BLS) Card - Valid CA Drivers License with acceptable driving record All license and certifications must be current at time of hire and sustained throughout your employment