Cloud / System Engineer (Journeyman)

Job description

Computer World Services, Corp. (CWS) seeks Journeyman Cloud / System Engineers to support enterprise servers, operating systems, virtualization platforms, cloud services, infrastructure appliances, component lifecycle activities, and outage restoration for the USMEPCOM ENLIST program. The Cloud / System Engineers provide hands-on support for server and operating-system administration, virtualization, appliance integration, cloud connectivity, maintenance, refreshes, and service restoration. They work with the Cloud / System Engineering Lead, network, application, cybersecurity, and service-management teams, Government stakeholders, and vendors to maintain resilient and supportable enterprise services. ### Key Tasks & Responsibilities - Install, configure, administer, monitor, and troubleshoot physical and virtual servers, Windows Server and Linux operating systems, enterprise applications, and infrastructure appliances. - Administer virtualization platforms, including VMware vSphere, ESXi, vCenter, vSAN, Site Recovery Manager, NSX, or comparable technologies. - Diagnose and resolve OS, server, virtualization, appliance, storage, cloud-connectivity, and performance issues, and integrate appliances with network, storage, identity, monitoring, backup, and security services. - Support cloud operations and hybrid integration, including VPCs, DNS, load balancers, API connectivity, and certificates. - Apply and test OS updates, patches, firmware, and approved configuration changes before production implementation. - Stage, install, migrate, test, and document replacement components during server, virtualization, software, and appliance refreshes, and maintain asset, configuration, warranty, and lifecycle records. - Develop or execute implementation plans, migration procedures, validation criteria, and rollback procedures for upgrades and modernization initiatives. - Participate in Outage Response Team activities, supporting diagnosis, workarounds, recovery, and service validation; gather evidence for root-cause analysis and escalate complex issues. - Configure and test backup, restoration, replication, high-availability, and disaster-recovery capabilities. - Support automation and Infrastructure as Code using Terraform, Ansible, AWS CloudFormation, or comparable tools. - Configure systems to DISA STIGs and approved baselines, support remediation of IAVAs, CND Directives, and POA&M items, and collect RMF/ATO evidence. - Maintain system diagrams, build documents, SOPs, and troubleshooting guides, and recommend improvements to availability, automation, and security. ### Education & Experience **Required:** - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Minimum of six (6) years of relevant cloud engineering, systems engineering, systems administration, virtualization, or enterprise infrastructure experience. **Preferred:** - Experience supporting enterprise systems or cloud infrastructure in a federal or DoD environment. - Experience administering Windows Server, Red Hat Enterprise Linux, and VMware technologies, including VMware Cloud Foundation. - Experience supporting AWS, AWS GovCloud, Microsoft Azure Government, or another Government-authorized cloud environment. - Experience with infrastructure refreshes, migrations, outages, service restoration, and root-cause analysis. - Experience with Terraform, Ansible, CloudFormation, PowerShell, Python, or Bash. - Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, and POA&M requirements. ### Certifications - Required: Current professional certification relevant to systems, cloud, operating systems, virtualization, or enterprise infrastructure engineering. - Preferred: AWS Certified CloudOps Engineer, AWS Certified Solutions Architect, Microsoft Certified Azure Administrator, Red Hat Certified System Administrator, VMware Certified Professional, CompTIA Server+, ITIL Foundation, or equivalent credentials. ### Security Clearance - Active Secret clearance or higher is required. ### Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) **Work Environment / Travel:** - Remote position; Chicago, IL–area candidates preferred. - After-hours work may be required during outages, deployments, upgrades, maintenance windows, and component-refresh activities. **Administrative Notes:** **Period of Performance:** March 1, 2027 – February 28, 2033 **Contract Start Date:** March 1, 2027 Note: By applying to this position, the candidate acknowledges and consents to having their resume included in an active competitive Government contract bid.