Cluster Sales Manager - Pestana Hotel Group Madrid

Job description

Scope To manage sales activities in line with the annual sales plan and to achieve/exceed budget in executing the sales strategy of the respective hotel units. Responsabilities and areas of action Finds business opportunities in various sectors, such as corporate, groups, weddings and events within the region to maximize room occupation and F&B sales. Books events and groups while practicing yield policy in order to maximize revenue Works in parternship with the Sales and Events Teams to maximise corporate and group rates Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department Contributes to the selling strategy of the hotel, and work in partnership with the other departments of the hotel Builds strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively Participates and assists in the organization of events in the hotel Behavioral Competencies Planning and Organization (Be Efficient) Dealing with complexity (Being Efficient) Leadership and People Development (Be Collaborative) Business Orientation (Be Efficient) Goal Orientation (Be Efficient) Adaptation to Transformation (Be Agile) Customer Focus (internal and external) (Be Passionate) Team-work (Be Collaborative) Problem Analysis and Solving (Be Efficient) Resilience (Be Agile) Rigor and Attention to Detail (Be Efficient) Proactivity (Be Efficient) Enviromental and social Consciousness (Be Conscious) Technical Competencies Events Management Customer Service Market Knowledge Negotiation Techniques Sales tecnhiques