CMS Product & Program Manager, L4B

Job description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Business Title: CMS Product & Program Manager, L4B The Team The L4B Global Sales Enablement Team supports the L4B organization in the following areas: Training & Education, Resource Development, Sales Tools & Processes, GTM Support and Reporting & Analytics. The Role The CMS Product & Program Manager oversees the management, configuration, and support of key enablement initiatives and systems. This position is responsible for administering the Content Management System and coordinating efforts across related platforms, such as the CRM and LMS. Success in this role requires a team-oriented approach, a proactive mindset, and strong communication skills. At Logitech, thriving in this environment means acting with urgency, voicing ideas, making decisive choices, and driving continuous improvement. Your Contribution: Configure content management system, CMS, settings and workflows to meet organizational needs Manage complex workstreams, coordinate across global matrixed teams, and ensure that CMS enhancements and feature releases are delivered on time and align with business objectives Help define and maintain expectations for common CMS admin requests, support issues, reporting needs, and enhancement requests Manage user group/role permissions and configurations to auto assign users to said user groups or roles across the CMS and learning management system, LMS Provide weekly status reports of requests and bugs (opened, in progress, resolved) for the CMS and LMS Design and generate tailored CMS and LMS reports for various business groups based on specific needs (e.g., content usage, training completion, system access) Possess organizational skills necessary to lead user acceptance testing and bridge the gap between technical IT requirements and practical sales business use cases Ensure compliance with company security policies, data privacy and brand standards Your Qualifications and Skills: 5+ years in sales enablement with a focus on managing platforms cross functionally Experience managing CMS and LMS platforms, Seismic and Adobe Learning Management preferred Experience with CRM platform Salesforce Strong collaboration skills to work effectively within a team Collaborative and able to work cohesively with members of the Logitech sales, marketing, and adjacent departments. High degree of persistence and follow-through Flexibility in scheduling, adjusting to changing business needs Demonstrated ability to apply a project management mindset to bridge technical IT requirements with business use cases, including leading user acceptance testing (UAT) and facilitating cross-functional training. Experience managing and tracking processes and tasks in Asana and JIRA for use case tickets with IT Excellent communication skills; ability to express thoughts logically and succinctly Experience working across multiple geographic regions Bachelor’s Degree and/or related experience Industry certifications a plus Travel: Travel may be 2x per month to the New York Metro office and may also include travel for larger sales meetings/events a few times a year Compensation: This position offers an annual base salary typically between $ 114000 and $ 155,000 Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave. Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance. #LI-SN1 Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.