Co-Manager

Job description

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At [Jushi Holdings Inc.](https://jushico.com/) ”) ([CSE: JUSH](https://thecse.com/en/listings/life-sciences/jushi-holdings-inc-class-b-subordinate-voting-shar)) ([OTCQX: JUSHF](https://www.otcmarkets.com/stock/JUSHF/news/story?e&id=1591581)), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Co-Manager is primarily responsible for supporting the Dispensary Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers, and carrying out directives given by the manager and Director of Retail. The Dispensary Co-Manager will be responsible for interviewing, hiring, and training employees and is accountable for all aspects of managing the retail store. The Dispensary Co-Manager will ensure all associates adhere to the company mission statement and core values while maintaining high ethical standards and professionalism. ### WHAT YOU WILL DO - Hire and develop a team that are passionate about medical cannabis and the service they provide. - Lead by example through being the ultimate illustration of service, dedication, pace, positivity, and energy. - Mentor, motivate, elevate, and inspire the team through training and performance reviews to ensure the Company’s culture and expectations are met and exceeded. - Guide patients and employees with cannabis recommendations, including product selection, effects, potency, dosing, methods of consumption, and administration. - Effectively and diplomatically handle employee or customer concerns and complaints. - Work closely with the Dispensary Training Manager to train store staff by reviewing, revising, and implementing training materials; delivering training sessions; understanding the staff needs of the store, and build depth on the bench to ensure all Company initiatives can be expedited with ease. - Maintain thoughtful store scheduling to drive revenue, control overhead while considering the individual needs of the dispensary staff. - Maintain a comprehensive understanding of cannabis, its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics. - Present a professional image in appearance, actions, and words. - Ensure accuracy with all cash handling. - Assist with weekly, monthly, yearly business analysis, and communication in support of the General Manager - Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise. - Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional Manager - Responsible for overseeing the performance of Customer Consultants and the development, recruiting, training, and retention of employees, including coaching staff for internal promotions and increased responsibilities. - Meets operational expectations and maintains high product quality standards by following and upholding all Beyond/Hello’s policies, procedures, and security protocols. - Responsible for following Retail Operations Policy to ensure consistent store operations across all retail locations of The Beyond/Hello brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits. - Inventory Management oversight. ### WHAT WE ARE LOOKING FOR - High School diploma or General Education Development (GED) required - Associate or Bachelor’s degree in any field preferred - Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality - Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience - Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals. - High-level critical thinking, attention to detail, mathematical, language, and reasoning skills - Must be comfortable adding, subtracting, multiplying, and dividing fractions and decimals, and high-volume cash handling ### PHYSICAL REQUIREMENTS - Constantly perform desk-based computer tasks - Frequently sitting and standing - Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds - Occasionally Twist/bend/stoop/squat, kneel/crawl - Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require - Complete any needed assistance, including oversight and coverage outside of - the assigned region as needed - An environment with a moderate to loud noise level