Collaboration & Productivity Platforms, Manager

Job description

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. You will: Manage the Collaboration & Productivity Platforms function and establish priorities aligned to shared goals and operational excellence. Lead planning and delivery for collaboration and productivity platform initiatives across their six-, 12-, and 18-month plans. Define clear responsibilities, milestones, and measures of success for platform programs and operational improvements. Partner with stakeholders to understand requirements, prioritize work, and deliver reliable platform capabilities. Establish and maintain operational processes, documentation, and performance measures for supported platforms. Identify opportunities to improve adoption, productivity, reliability, and the employee experience. Track progress against commitments and communicate status, risks, decisions, and outcomes to stakeholders. Develop and maintain an 18-month roadmap that reflects near-term execution and longer-term platform strategy. Your team will: Support the collaboration and productivity platforms used by LiveRampers across the organization. Help solve platform reliability, adoption, lifecycle, governance, and operational challenges. Deliver improvements that connect LiveRampers to new ideas and to one another. Partner with teams across LiveRamp to provide consistent, scalable, and well-documented platform experiences. Measure the impact of platform initiatives and use results to inform future priorities. About you: Experience managing collaboration and productivity platforms in a corporate IT environment. Experience leading cross-functional technology programs from planning through delivery. Ability to define priorities, milestones, measures of success, and roadmaps. Ability to communicate clearly with technical and non-technical stakeholders. Experience establishing operational processes, documentation, and governance for technology platforms. Experience managing competing priorities and communicating risks, decisions, and outcomes. Commitment to inclusive, collaborative teams and operational excellence. Preferred Skills: Experience supporting collaboration and productivity platforms in a global organization. Experience improving platform adoption, employee productivity, or user experience. Experience developing six-, 12-, and 18-month technology plans. Experience using platform metrics and stakeholder feedback to guide prioritization. Experience with privacy-conscious technology operations and data ethics. Benefits : Flexible paid time off, paid holidays, options for working from home, and paid parental leave. Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, accident, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth, and more. Your medical benefits extend to your dependents including parents. More about us: LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp. We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates. To all recruitment agencies : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.