Collection Specialist or Junior Specialist, NA Team

Job Description Join us to develop your potential Electrolux Group At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home! About the role: With the ever-growing number of clients and suppliers around the world, we need a specialist who will be supporting our AR activities in the US Collections Department to ensure financial stability in the company. What you will do: As part of our OTC Collections team, you will help ensure that our financial operations run smoothly and efficiently while supporting the North American market. In this role, you will process incoming payments, manage deductions, generate customer statements, and issue manual invoices and credit notes. Using your attention to detail and analytical mindset, you will maintain accurate records, support data processing activities, and collaborate with customers and colleagues across North America to ensure timely and accurate payment processing. This is a great opportunity to gain hands-on experience in an international environment and develop valuable Finance & Accounting skills. In detail, you will: Prepare reports according to scheduled deadlines Generate customer statements Archive relevant AR documents Participate in monthly and yearly closing Carry out account analysis and reconciliation Report to direct supervisor of any deviations from agreed standards (delays, use of wrong templates, missing input) Perform collection process for assigned entity: contact customers regarding overdue accounts and determine reasons for non-payments Deliver a high level of customer service Prepare and update process documentation, elaboration of reports (periodical and upon request) Develop and maintain professional relationships with various Business Units, Sales, and Key Individuals and Customers Contribute to Electrolux Group and Sector goals, ( i.e , Sales, DSO, EBIT, NOWC) Qualifications & Requirements: University degree – finance, accounting or related Fluent English Computer skills: MS Office, strong MS Excel Detail-oriented with an eye for continual process improvement Ability to multi-task under pressure Knowledge and experience in reviewing and interpreting financial reports and data Excellent verbal and written communication skills with ability to deal with sensitive and confidential information Ability to provide effective customer service to internal and external customers Knowledge of accounting policies and principles, activities and processes, awareness of internal and external business environment will be an asset Previous experience in Collection or Accounting function will be an asset SAP knowledge will be an additional advantage Availability to work shifts (evening shift: 14:00-22:00 2 days / week ) Where you will be: You will be based in a modern office in Krakow. Our Global Shared Service Center provides services for all companies in the Electrolux Group worldwide. We are dedicated to Global Finance & Accounting, HR Services, IT, Reporting & Analysis CoE , and Product Documentation. We employ almost 1.000 talented people with respect to diversity & inclusion . Benefits highlights: Swedish working culture and ethics - we’re famous for our friendly work atmosphere and work-life balance Flexible working hours & hybrid work environment ( 5 days working from home each month) Medical insurance Discounts on our award-winning products Discounted meals in our canteen Worksmile Cafeteria Platform for co-financing of Multisport or vouchers Extensive learning opportunities and flexible career path At Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you . For more information go to : .