Collections Specialist

We're looking for an organized and detail-oriented Collections Specialist to help manage rent collections and resident accounts for one of our communities. As part of the Property Management team, you'll oversee accounts receivable, communicate with residents regarding outstanding balances, coordinate collection and legal processes, and work closely with onsite staff to support timely rent collection while providing excellent resident service.

What You'll Do:

• Process rent payments and maintain resident accounts.
• Monitor delinquent accounts and coordinate collection efforts.
• Communicate with residents regarding balances, payment plans, and available resources.
• Assist with eviction and legal processes, including documentation and court coordination.
• Manage post move-out collections and payment assistance programs.
• Partner with the onsite management team on reporting and collections strategies.
• Maintain accurate records and follow company policies and procedures.

What We're Looking For:

• High school diploma or equivalent.
• 6+ months of office administration, finance, collections, or property management experience.
• Proficiency in Microsoft Office and Yardi.
• Strong organizational, communication, and customer service skills.
• Multifamily property management experience preferred.

Work Schedule: Monday through Friday, 9:00 am - 5:00 pm.