Collections Specialist

Job description

## **About the Role:** Parker’s mission is simple but ambitious: **to increase the number of financially independent people**. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably. Our core product combines a **virtual corporate card with dynamic spending limits** and **profitability-focused software tooling**—empowering eCommerce merchants to grow faster while staying in control of their margins. We’ve raised **over $180M in equity and debt** from world-class investors, including **Valar Ventures, Y Combinator, SVB**, and notable founders such as **Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound).** We’re a **Series B fintech** scaling rapidly, with strong product-market fit and accelerating demand. We’re looking for a **Collections Specialist** to own and scale Parker’s commercial collections function. You’ll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams. ## **What You'll Do:** - Own the collections strategy for Parker’s lending portfolio (corporate cards, working capital lines, term loans) - Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach - Negotiate repayment plans, settlements, and restructures aligned with our risk appetite - Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs - Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations - Collaborate with legal on enforcement, litigation, and collateral recovery - Continuously refine workflows, systems, and policies to improve efficiency and customer experience ## **Metrics You'll Own:** - Delinquency Rates – Keep 30-, 60-, and 90-day buckets within thresholds - Roll Rate – Limit accounts progressing into later-stage delinquency - Recovery Rate – Maximize recoveries on charged-off accounts - Time-to-Resolution – Shorten average days to resolve delinquent cases ## **About You:** - 5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred) - Proven track record of meeting/exceeding recovery targets in a B2B lending environment - Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements - Skilled negotiator who balances firmness with professionalism - Comfortable operating in a high-growth, fast-changing environment - Excellent communication skills with the ability to work cross-functionally ## **Why Parker:** - Competitive compensation and equity package - Fully remote with flexible work arrangements - Opportunity to shape credit & collections strategy at a high-growth fintech - A culture built on ownership, transparency, and building together