Unibody Autotech Collision Repair Center is seeking an experienced and customer-focused Collision Repair Estimator to join our team. This role is critical in delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process from start to finish. Key Responsibilities Inspect damaged vehicles and prepare accurate repair estimates Write estimates using industry-standard software (CCC ONE, Mitchell, or Audatex) Communicate clearly with customers regarding repair processes, timelines, and costs Work directly with insurance companies to negotiate and finalize repair approvals Monitor repair progress and update estimates as needed (supplements) Coordinate with technicians to ensure proper repair procedures and parts usage Order parts and verify pricing/availability when required Maintain thorough and organized documentation of all estimates and communications Deliver exceptional customer service throughout the repair lifecycle RequirementsPrevious experience as a collision repair estimator required I-CAR certification (or willingness to obtain) Experience working with DRP programs Strong customer service mindset Ability to thrive in a fast-paced, team-oriented environment Proficiency with estimating platforms (CCC ONE, Mitchell, Audatex) Strong understanding of collision repair processes and procedures Excellent negotiation and communication skills High attention to detail and accuracy Ability to manage multiple repairs and deadlines simultaneously Valid driver’s license BenefitsCompetitive salary based on experience Performance-based bonus opportunities (if applicable) Growth opportunities within a rapidly expanding operation Supportive, team-driven culture Modern facility and consistent workflow
Unibody Autotech Collision Repair Center is seeking an experienced and customer-focused Collision Repair Estimator to join our team. This role is critical in delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process from start to finish.
Key Responsibilities
- Inspect damaged vehicles and prepare accurate repair estimates
- Write estimates using industry-standard software (CCC ONE, Mitchell, or Audatex)
- Communicate clearly with customers regarding repair processes, timelines, and costs
- Work directly with insurance companies to negotiate and finalize repair approvals
- Monitor repair progress and update estimates as needed (supplements)
- Coordinate with technicians to ensure proper repair procedures and parts usage
- Order parts and verify pricing/availability when required
- Maintain thorough and organized documentation of all estimates and communications
- Deliver exceptional customer service throughout the repair lifecycle
Requirements
- Previous experience as a collision repair estimator required
- I-CAR certification (or willingness to obtain)
- Experience working with DRP programs
- Strong customer service mindset
- Ability to thrive in a fast-paced, team-oriented environment
- Proficiency with estimating platforms (CCC ONE, Mitchell, Audatex)
- Strong understanding of collision repair processes and procedures
- Excellent negotiation and communication skills
- High attention to detail and accuracy
- Ability to manage multiple repairs and deadlines simultaneously
Benefits
- Competitive salary based on experience
- Performance-based bonus opportunities (if applicable)
- Growth opportunities within a rapidly expanding operation
- Supportive, team-driven culture
- Modern facility and consistent workflow
Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision Centres is one of Canada’s most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.
Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision Centres is one of Canada’s most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.
