Commerce Integrations Lead / Sales Engineer

Job description

**See something that should exist? Build it. See a better way? Do it.** At **Terrific**, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI. And we believe customer data should belong to the brands who earn it — not third-party platforms. # **Commerce Integrations Lead / Sales Engineer** LATAM · Full-time Contract · Remote Product & Engineering · eCommerce · Integrations · AI Start date: September 2026 # Integrations & Technical Solutions Lead **LATAM or EMEA · Full-time Contract · Remote** **Product & Engineering · eCommerce · Integrations · AI** **See something that should connect? Build it.** **See a process that should exist? Create it.** At **Terrific**, we’re building the next generation of social commerce—helping brands turn content, creators, live experiences and AI into commerce they own. Our technology brings shoppable video, live shopping, interactive timelines, polls and product carousels directly onto a merchant’s website or app. Now we’re looking for an **Commerce Integrations Lead/Sales Engineer** to help us connect Terrific to the wider commerce ecosystem—and build the systems that make those connections faster every time. ## THE OPPORTUNITY This is not a role where you’ll inherit a finished playbook. You’ll help write it. You’ll work across Product, Engineering, Sales and Customer Success to solve the technical problems that determine whether a customer can launch, how quickly they see value and how easily we can support the next merchant. One day, you may investigate how a global retailer’s cart works across multiple markets. The next, you may build a lightweight integration, help shape a live commercial opportunity, automate part of our technical-discovery process or prepare an app for a commerce marketplace. You’ll work directly with teammates and customers across Latin America, Europe, Israel and the United States. You’ll have visibility into the full journey—from the first sales conversation through integration, launch and ongoing performance. If you enjoy moving between technology, customers and commercial problems—and want the freedom to build rather than simply maintain—this role offers unusual room to make an impact. ## WHAT YOU’LL BUILD Terrific needs to connect with the platforms and tools merchants already use. You’ll help us expand and improve integrations across: - Shopify - VTEX - Adobe Commerce/Magento - WooCommerce - Salesforce Commerce Cloud - BigCommerce - Tiendanube/Nuvemshop - Wix - PrestaShop - Shopware - Custom and headless commerce environments - Native mobile applications You’ll also explore integrations with platforms such as Klaviyo, Attentive, Gorgias, Zendesk, Yotpo, Segment, Zapier, Google Merchant Center and Meta Commerce Manager. Over time, you’ll help Terrific build a stronger marketplace presence, a more repeatable onboarding process and a technical integration layer that can scale across customers and markets. ## WHAT YOU’LL OWN - Investigating merchant websites, applications and commerce stacks. - Understanding how product catalogs, variants, carts and checkout flows work. - Assessing technical feasibility for active commercial opportunities. - Turning customer requirements into clear technical recommendations. - Building, testing and improving integrations across major ecommerce platforms. - Helping merchants move from signed agreement to their first live Terrific experience. - Working directly with customer engineers and internal commercial teams. - Supporting technical discovery, proposals, security reviews and proofs of concept. - Improving the reliability of product feeds, event tracking, cart actions and embeds. - Publishing and maintaining Terrific apps across relevant commerce marketplaces. - Building tools, scripts, automations and AI agents that make integration work faster. - Turning repeated customer friction into clear Product and Engineering priorities. - Creating the documentation and processes that will support future customers and teammates. You won’t be expected to solve everything alone. You will be expected to take ownership, bring the right people together and move the problem forward. ## WHO YOU ARE You’re technical, curious and commercially aware. You want to understand why something matters to the customer—not only how it works in the code. You’re comfortable opening DevTools, tracing an API request, reading someone else’s implementation and building a practical solution. You can move from a technical conversation with engineers to a commercial conversation with Sales or a customer without losing the thread. You communicate clearly, ask good questions and know when to challenge an assumption. You don’t need every process to be defined before you begin. You like taking something that is currently handled differently each time and turning it into a system the company can reuse. You also understand that speed and judgment matter in a startup. Sometimes the right answer is a full integration. Sometimes it is a simpler path that gets the customer live this week. ## HOW YOU’LL USE AI Terrific is AI-native by default. We don’t treat AI as a separate initiative or an occasional productivity tool. We use it as part of how we investigate, build, document and improve our work. In this role, you’ll have the freedom to use AI to: - Accelerate technical discovery and research. - Generate and test scripts. - Automate repetitive integration tasks. - Build internal agents and tools. - Improve documentation and knowledge sharing. - Monitor integrations and identify problems earlier. - Help non-technical teams access technical answers faster. We’re interested in what you can build with AI—not whether you use a particular tool. The goal is to create leverage for the whole company, not simply complete your own work faster. ## WHAT WE’RE LOOKING FOR - At least three years of hands-on development or technical integration experience. - Production experience with at least two major ecommerce platforms. - Experience working with APIs, product feeds, webhooks, authentication, carts or checkout flows. - Ability to read unfamiliar code, write working scripts and debug browser or network behavior. - Experience working directly with customers, merchants or external technical teams. - Clear written and verbal communication. - Good judgment about effort, risk and commercial value. - Comfort working independently within a distributed, international team. - Professional fluency in English. - Professional fluency in Spanish or Portuguese. Experience with live shopping, social commerce, video commerce, marketplace apps or large international retailers is a strong advantage. French is valuable for our EMEA accounts. ## SUCCESS LOOKS LIKE In your first months, you will: - Build a clear picture of Terrific’s current integration landscape. - Take ownership of live customer integration work. - Create a repeatable approach to technical discovery and feasibility. - Reduce the time between signed agreement and customer launch. - Improve how Sales, Product, Engineering and Customer Success work together. - Move new platform integrations into production. - Help define which marketplace and partner integrations we build next. - Introduce automations and AI-powered workflows that save the team time. - Create a roadmap for how Terrific’s integration ecosystem should grow. Success is not following a process perfectly. **Success is leaving us with a better process than the one you joined.** ## WHY THIS ROLE IS DIFFERENT Many technical integration roles begin with a ticket and end when the ticket is closed. This one begins with a customer opportunity. You’ll see how technical decisions affect sales, launch timelines, customer experience and revenue. You’ll work across teams and countries, with direct access to the people making product and commercial decisions. You’ll have meaningful freedom to decide how problems should be approached, which tools should be built and what Terrific’s integration function should become. There is no process set in stone—and that is the opportunity. ## REQUIRED - Based in Latin America—preferably Mexico, Argentina, Brazil or Colombia—or within a compatible EMEA time zone. - Available for a full-time independent-contractor engagement. - Able to work remotely with teammates and customers across global time zones. - Professional fluency in **English**. - Professional fluency in **Spanish and/or Portuguese**. - At least three years of hands-on development or technical integration experience. - Production experience with ecommerce platforms, APIs or merchant technology. Terrific operates as a global company, and **English is our primary business language**. Interviews, documentation and regular internal communication will be conducted in English.