Commerce Strategy & Transformation Consulting (Non-Executive / Executive Level)

Join our team of Customer Sales & Service consultants who solve customer - facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: I | Areas of Work: Commerce & Sales | Level: Consultant / Manager / Senior Manager | Location: Bonifacio Global City, Taguig, Metro Manila, Philippines Explore an Exciting Career at Accenture Are you passionate about shaping how commerce works in an AI ‑ driven world? Do you enjoy turning emerging technology into real customer impact, from discovery to decision ‑ making and transactions? Have you been part of deploying AI ‑ enabled solutions—whether in commerce platforms, digital ecosystems, or customer experiences—and want to scale that impact across global clients? If this excites you, you’ll find the right opportunity here. The Practice – A Brief Sketch Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, technology, and data to design and deliver meaningful experiences at speed and at scale. Within Song Commerce, we are building next ‑ generation capabilities at the intersection of AI, digital commerce, and AI ‑ driven discovery—including Agentic Commerce and Generative Engine Optimization (GEO). These capabilities are central to Accenture’s reinvention agenda, shaping how brands and products are discovered, recommended, and transacted in AI ‑ first environments. As part of our Commerce – Agentic & GEO team, you will help clients adapt to a world where AI agents, conversational interfaces, and generative engines influence how customers discover, evaluate, and purchase products. You will work across strategy, experience, content, platforms, and data to help organizations modernize their commerce ecosystems—ensuring products are both discoverable by AI engines and actionable by AI agents. This role spans consulting, solution design, and execution, with expectations calibrated by level. Key Responsibilities : Agentic Commerce Help define how products, pricing, inventory, and policies should be structured for AI ‑ driven discovery and agent ‑ assisted transactions Support or lead the design of commerce systems that can be understood and used by AI (e.g., structured data, APIs, product feeds) Help prepare systems for AI agents to interact with, enabling real-time decisioning and actions such as product selection, pricing, or transaction support Design and prototype agent journeys (e.g., conversational shopping, guided selling, post ‑ purchase service) and define the guardrails, handoffs, and success metrics needed to scale them safely Partner with engineering, data, and platform teams to operationalize agentic use cases GEO (Generative Engine Optimization) Improve how brands and products are discovered, understood, cited, and recommended by LLM ‑ powered experiences (e.g., ChatGPT, Perplexity) Support or lead GEO strategies covering: Content and entity optimization Structured data and technical alignment Measurement of AI visibility and share of voice Establish GEO baselines and testing approaches (e.g., prompt set design, answer quality scoring, citation tracking) to measure improvement over time and inform content and technical priorities Collaborate with SEO, content, PR, and analytics teams to drive AI discoverability Consulting & Delivery Translate emerging AI capabilities into practical commerce use cases and client roadmaps (e.g., AI-assisted product discovery, automated workflows, agent-enabled transactions) Support end-to-end delivery from concept to implementation by coordinating across strategy, design, engineering, and data teams to define requirements, manage dependencies, and drive progress Contribute to or lead client workshops, working sessions, and executive readouts Produce clear, insight ‑ driven client deliverables that connect AI capabilities to measurable business outcomes Support capability building and knowledge development within Song Commerce Read about us. Blogs #LI-PH Your Experience Counts! Management Consultant 4 + years of experience in consulting, digital strategy, commerce, SEO, platforms, or adjacent roles Hands ‑ on involvement in at least one AI, agentic, or generative ‑ enabled initiative (e.g., automation, AI-assisted workflows, chatbot/LLM integration, or agentic use cases), either through direct implementation or as part of a delivery team Strong analytical and problem ‑ solving skills Ability to support delivery workstreams, research, analysis, and documentation Comfortable working in fast ‑ evolving , ambiguous problem spaces Management Consulting Manager 10 + years of experience delivering digital commerce, platform, or AI ‑ enabled transformation Proven ability to lead workstreams and manage consultants or analysts Experience translating strategy into executable solutions and roadmaps , particularly in digital commerce or AI-enabled customer experiences Strong client ‑ facing skills, including facilitation and stakeholder management Ability to connect technology concepts (e.g., AI, APIs, automation) with real customer or business use cases Exposure to AI ‑ driven discovery, agentic systems, or advanced commerce ecosystems is strongly preferred Management Consulting Senior Manager 1 2 + years of experience in consulting, digital commerce, platform strategy, or technology transformation Proven track record leading complex, multi ‑ disciplinary programs Ability to influence senior client stakeholders and shape strategic direction Strong understanding of ecosystems, APIs, data architecture, and AI ‑ driven experiences Experience shaping or leading AI-enabled transformation initiatives, particularly in commerce, customer experience, or digital platforms Experience building teams, scaling capabilities, and contributing to practice growth What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at . About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Strategy & Consulting Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team . About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.