Commercial City Senior Manager (Non-Cairo)

Job description

**About Bosta:** Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. **About the role:** As City Senior Manager, you'll act as the business owner and general manager of your city — leading the market end-to-end. You'll drive commercial customer acquisition, scale local account retention, and expand Bosta's footprint, working hand-in-hand with local hub operations so every promise we make to a merchant is one our network can keep. ### Job Responsibilities: - **Commercial Growth & Revenue:** Drive the city's topline growth by identifying, pitching, and closing top-tier regional merchants, e-commerce businesses, and enterprise accounts. - **Expansion & Market Penetration:** Spearhead regional expansion strategies, mapping out untapped business zones, industrial hubs, and merchant clusters across the city and surrounding areas. - **Account Retention & Portfolio Health:** Oversee key merchant relationships locally, maintaining strong service levels, minimizing churn, and unlocking organic parcel growth. - **End-to-End Operational Alignment:** Collaborate with the sorting facility, logistics hubs, and fleet leads to ensure commercial promises match fulfillment capacity, on-time delivery rates, and pickup SLAs. - **Team Leadership & Culture:** Build, coach, and manage a high-performing local commercial and business development team, setting clear KPIs, pipeline discipline, and revenue targets. - **Local Market Intelligence:**Continuously analyze competitor activity, regional shipping dynamics, and market pricing to identify new commercial opportunities. ### Job Qualifications: - 6+ years of commercial, sales, or business operations experience, with at least 2–3 years in a leadership role (logistics, last-mile delivery, e-commerce, or hyper-growth tech preferred). - Proven track record of owning revenue targets, territory expansion, and end-to-end business growth. - Deep understanding of and strong commercial network within the target city. - Hands-on leader capable of balancing strategic planning with field execution and high-stakes merchant negotiations. - Excellent data analysis, communication, and stakeholder management skills.