Commercial Manager, Supply Chain

Job description

COMMERCIAL MANAGER, GLOBAL SUPPLY CHAIN Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Commercial Manager, Global Supply Chain to join our team. This is a hybrid role. In this role, you’ll help us establish a unified, highly efficient commercial approach for our physical goods, logistics, and courier equipment supply chains across global operations. Get to know our Finance https://careers.deliveroo.co.uk/the-finance-team/ team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Global Supply Chain team, responsible for getting physical goods—courier apparel, equipment, in-store technology, and consumables—to our riders, merchants, and partners across every market. Sitting underneath the Senior Commercial Manager, you will build and execute sourcing strategies, lead complex international negotiations, and manage supplier performance across the DoorDash, Deliveroo, and Wolt ecosystem. Here’s what your day-to-day might look like: Sourcing Strategy & Execution - Translate category strategies into actionable sourcing plans across warehousing, last-mile fulfilment, apparel, manufacturing, and consumables, driving consolidation across our brands. - Lead end-to-end competitive sourcing events, utilizing spend analytics, market intelligence, and total cost of ownership (TCO) modeling to secure optimal commercial outcomes. - Build and execute robust negotiation positions, focusing on unit cost, freight, duty, quality protections, and working capital impact. Contract & Supplier Management - Own the end-to-end contracting process in partnership with Legal, maintaining a complete contract register and enforcing lifecycle obligations, renewals, and rebates. - Drive day-to-day commercial supplier management, conducting structured performance reviews, establishing operational KPIs, and managing Joint Improvement Plans. - Mitigate supply chain risk and ensure continuity of supply, establishing dual-sourcing strategies, financial risk assessments, and strict ethical sourcing/modern slavery compliance across manufacturing partners. - Partner with operational and logistics leadership to align requirements, streamline specifications, and build credibility across historically independent regional teams. WHAT YOU’LL NEED TO THRIVE Essential - Significant experience in supply chain sourcing, with a proven track record delivering measurable commercial value across logistics, 3PL, or manufactured goods categories. - Demonstrated ability in end-to-end competitive sourcing, including hands-on contract negotiation with major international suppliers and manufacturing partners. - Proven capability in supplier relationship and performance management, with experience handling complex commercial disputes and driving joint innovation. - Strong analytical and financial acumen, with expertise in total cost of ownership (TCO) modeling, landed cost structures, and spend analytics. - Exceptional stakeholder influence, with the ability to bridge operational needs with commercial outcomes across multi-region or cross-brand environments. Nice to Have - Experience sourcing apparel or hardgoods manufacturing, including factory selection, quality control, and ethical audit frameworks. - Experience leading post-acquisition supplier consolidation or specification harmonisation. - Familiarity with direct/inventory-based supply chains, including international freight, customs/duty, and working capital dynamics. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here https://careers.deliveroo.co.uk/how-we-hire/. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!