Commercial Operation Manager

We are Covestro. We are curious. We are courageous. We are colorful. We refine chemical material solutions with game-changing products. Let us empower you to push boundaries. Join us and our 18.000 colleagues now and together we will make the world a brighter place. Key tasks and responsibilities: Discussions with customers on contracts, prices, payment-terms and overdue mainly remotely ​ Business steering (mainly EE)for sales force of direct accounts by developing, communicating mid and short term customer specific targets regarding price/volume, additional financials and projects.​ Monitor monthly sales updates and propose counter measures.​ Generate information about the customer's demand estimation, competitive situation and the general market conditions to better position Covestro as a key supplier at the account. ​ Identification of growth opportunities and initiating contact to technical sales or market development​ Responsible to generate and maintain customer relevant data in sales tools (C4C, Vendavo, APO, LCM, etc.)​ Collect market insights from customers on OEM projects and market sentiments. Listens to and understands the accounts' current and future specific needs as well as their position in the value chain and industry. Feedback to related commercial or technical sales colleagues.​ Receive instruction from industry commercial manager on supply allocation and price guideline for responsible customers. Offers price suggestions to achieve desired market share and profit goals, however, any price discussions and the final price decision remains under the full responsibility of the industry mgmt. guidance​ Qualifications and experience: Commercial education or technical education in the field of plastics​ More than 8 years of professional sales responsibility​ Solid knowledge of polymer industry, products and applications​ Excellent communication skills in English and Chinese, both orally and in writing​ Min 8 years of customer facing experience​ Insight in marketing & Sales tools, as well as ERP​ Ability to implement change in customer interaction patterns​ A thorough knowledge and understanding of Covestro internal structure, personnel and capabilities are also of great importance​ Strong business acumen with customer centric mindset​ Proactivity to maintain customer relations​ Strong Communication and business insights ​ Plan & Aligns competencies are essential​ Relationship building on distance YOUR APPLICATION Are you as curious, courageous and colorful as we are? If so, we can offer you an exciting career opportunity. We look forward to receiving your application including a cover letter, resume/CV, and relevant certificates. Become part of our Team - apply now! Covestro is well aware of the importance of personal information to you. Covestro promises to strictly abide by the basic principles of information security and privacy protection as well as requirements of relevant laws and regulations and take appropriate security protection measures to ensure that your personal information is safe and controllable. The resume you submit and the personal information you provide voluntarily will only be used for the recruitment service of Covestro. If we use your information beyond the above purposes, we will seek your consent in advance. The Covestro position you are applying for may use AI tools for preliminary screening of your submitted resume. We commit that this screening process is free from any bias or discrimination, ensuring fair and just treatment for every applicant. If you accept this approach, please continue with the application process. If you have any objections to the screening results, please send an email to . Your data may be kept in a secure environment within or outside the territory of P.R. China. If the personal information is necessary to be transferred outside the territory of P.R. China, we will ensure that it is transferred in accordance with the laws and regulations. Generally, we only store your personal information for the time period that is necessary to fulfill the purpose of collection and processing, unless otherwise provided by laws, regulations or administrative orders. We will implement a variety of measures to ensure a reasonable level of information security. Unfortunately, if a personal information security incident occurs, we will activate contingency plans to prevent the security incident from spreading. We impose strict restrictions on sharing information with any third party in accordance with laws and regulations. Unless otherwise provided by laws and regulations, the information we collect will not be provided to or shared with any third party that is unrelated to our recruitment services. Contact Us Covestro welcomes applications from all individuals, regardless of racial or ethnic origin, skin color, nationality, religion, philosophy, gender, age, physical characteristics, marital status, disability, appearance, sexual orientation and sexual identity. We are committed to treating all applicants fairly and avoiding discrimination.