Commercial Performance Analyst

The role plays a critical part in ensuring data integrity across commercial reporting systems and enabling leadership to make informed strategic decisions for Al Borg Diagnostics’ laboratory services. It is responsible for analyzing commercial and sales performance data, tracking key KPIs, and delivering accurate, timely, and actionable insights that support revenue growth, operational efficiency, and customer acquisition across B2B, B2C, and Homecare segments. The role also strengthens revenue visibility, enhances performance management, and enables data-driven decision-making across all commercial channels.Responsibilities1. Revenue Intelligence· Build and maintain weekly visibility on revenue across B2B, B2C, and Homecare· Analyze performance by branch, product, and channel· Identify key revenue drivers, trends, and revenue leakages 2. B2C Performance Analytics · Track revenue per patient, conversion rates, and package mix· Analyze add-on attachment rates and pricing effectiveness· Identify opportunities to increase basket size and margin 3. B2B & Client Analytics· Monitor pipeline performance and conversion rates· Analyze client-level revenue and growth opportunities· Support retention and expansion strategies 4. Marketing & Demand Analytics· Track cost per lead (CPL), cost per acquisition (CPA), and funnel conversion rates· Evaluate marketing campaign performance and ROI· Support data-driven marketing and demand generation decisions 5. Demand Reallocation & Transformation Tracking· Monitor patient flow, migration patterns, and revenue retention · Track performance impact during network optimization and transformation initiatives · Provide real-time insights and recommendations to leadership Key Deliverables· Weekly commercial performance dashboard · Clear insights on revenue risks and opportunities · Actionable recommendations to improve performance · Full visibility across commercial operations Requirements · Strong skills in Excel, SQL, and Power BI (or similar tools)· Proven ability to translate data into business insights and actions· Experience in healthcare, retail, or service industries is a plus· Strong analytical thinking combined with business acumen· Ability to work directly with senior leadershipQualificationsBachelor’s degree in Business Administration, Finance, Economics, Statistics, Data Analytics, or related field. 3–6 years of experience in data analysis, preferably in commercial or revenue-focused roles.

The role plays a critical part in ensuring data integrity across commercial reporting systems and enabling leadership to make informed strategic decisions for Al Borg Diagnostics’ laboratory services. It is responsible for analyzing commercial and sales performance data, tracking key KPIs, and delivering accurate, timely, and actionable insights that support revenue growth, operational efficiency, and customer acquisition across B2B, B2C, and Homecare segments.

The role also strengthens revenue visibility, enhances performance management, and enables data-driven decision-making across all commercial channels.

Responsibilities

1. Revenue Intelligence

· Build and maintain weekly visibility on revenue across B2B, B2C, and Homecare

· Analyze performance by branch, product, and channel

· Identify key revenue drivers, trends, and revenue leakages

2. B2C Performance Analytics

· Track revenue per patient, conversion rates, and package mix

· Analyze add-on attachment rates and pricing effectiveness

· Identify opportunities to increase basket size and margin

3. B2B & Client Analytics

· Monitor pipeline performance and conversion rates

· Analyze client-level revenue and growth opportunities

· Support retention and expansion strategies

4. Marketing & Demand Analytics

· Track cost per lead (CPL), cost per acquisition (CPA), and funnel conversion rates

· Evaluate marketing campaign performance and ROI

· Support data-driven marketing and demand generation decisions

5. Demand Reallocation & Transformation Tracking

· Monitor patient flow, migration patterns, and revenue retention

· Track performance impact during network optimization and transformation initiatives

· Provide real-time insights and recommendations to leadership

Key Deliverables

· Weekly commercial performance dashboard

· Clear insights on revenue risks and opportunities

· Actionable recommendations to improve performance

· Full visibility across commercial operations

Requirements

· Strong skills in Excel, SQL, and Power BI (or similar tools)

· Proven ability to translate data into business insights and actions

· Experience in healthcare, retail, or service industries is a plus

· Strong analytical thinking combined with business acumen

· Ability to work directly with senior leadership

Qualifications

Bachelor’s degree in Business Administration, Finance, Economics, Statistics, Data Analytics, or related field.

3–6 years of experience in data analysis, preferably in commercial or revenue-focused roles.

Al Borg Diagnostics is a leading provider of diagnostic health services, with a rich history of growth and expansion. Established in Jeddah in 1998, the company has become one of the largest private diagnostics providers in Saudi Arabia. Over the years, Al Borg Diagnostics has continued to expand at an accelerated pace, both within the Kingdom and beyond. The company has established a strong presence in the Gulf Cooperation Council countries and selected African countries, based on a scientific study that took into account demographic location and health status.One of the key factors driving Al Borg Diagnostics’ success is its distinguished competitive network. The company’s capabilities are enhanced by Al Burj Laboratories, which specializes in diagnostic services. This has enabled Al Borg Diagnostics to create new opportunities and expand its reach, providing integrated services characterized by accuracy and speed thanks to the latest global diagnostic developments.Looking towards the future, Al Borg Diagnostics is guided by Saudi Arabia’s ambitious vision 2030 for sustainable development in the field of laboratories and preventive diagnosis. With its strong track record of growth and expansion, Al Borg Diagnostics is well-positioned to continue leading the way in diagnostic health services across the region and beyond.Our VisionEmpowering healthcare consumers for best decisions to improve population health and reduce burden on healthcare expenditure, in order to be a major contributor in realizing 2030 vision in the healthcare sector.Our MissionTo build our capabilities and increase our capacity to run and operate a reliable diagnostic lab platform to serve the healthcare consumers, government and payers.Our Core ValuesBeing a leader in the Arab Gulf and North African region, our values provide the foundation of our success and the guide to our individual and organizational behavior, whereby we are committed to delivering a unique and exquisite experience to our clients, in line with the latest trends and state of the art technologies.Collective ResponsibilityWe are committed to providing our best to our communitiesTransparencyWe are committed to the highest standards of transparency in all areas of our workTeamworkWe work hand in hand and in mutual trust with our customers to celebrate our success as oneInnovationWe seek constant development and the adoption of the latest world-leading technologiesLeadershipIt is one of our most important values and what we strive to achieve in every taskAccountabilityWe feel responsible for providing high-quality services that exceed expectationsFor more information about AlBorg, please visit https://alborgdx.com/ksa/en/about-al-borg/

Al Borg Diagnostics is a leading provider of diagnostic health services, with a rich history of growth and expansion. Established in Jeddah in 1998, the company has become one of the largest private diagnostics providers in Saudi Arabia.

Over the years, Al Borg Diagnostics has continued to expand at an accelerated pace, both within the Kingdom and beyond. The company has established a strong presence in the Gulf Cooperation Council countries and selected African countries, based on a scientific study that took into account demographic location and health status.

One of the key factors driving Al Borg Diagnostics’ success is its distinguished competitive network. The company’s capabilities are enhanced by Al Burj Laboratories, which specializes in diagnostic services. This has enabled Al Borg Diagnostics to create new opportunities and expand its reach, providing integrated services characterized by accuracy and speed thanks to the latest global diagnostic developments.

Looking towards the future, Al Borg Diagnostics is guided by Saudi Arabia’s ambitious vision 2030 for sustainable development in the field of laboratories and preventive diagnosis. With its strong track record of growth and expansion, Al Borg Diagnostics is well-positioned to continue leading the way in diagnostic health services across the region and beyond.

Our Vision

Empowering healthcare consumers for best decisions to improve population health and reduce burden on healthcare expenditure, in order to be a major contributor in realizing 2030 vision in the healthcare sector.

Our Mission

To build our capabilities and increase our capacity to run and operate a reliable diagnostic lab platform to serve the healthcare consumers, government and payers.

Our Core Values

Being a leader in the Arab Gulf and North African region, our values provide the foundation of our success and the guide to our individual and organizational behavior, whereby we are committed to delivering a unique and exquisite experience to our clients, in line with the latest trends and state of the art technologies.

Collective Responsibility

We are committed to providing our best to our communities

Transparency

We are committed to the highest standards of transparency in all areas of our work

Teamwork

We work hand in hand and in mutual trust with our customers to celebrate our success as one

Innovation

We seek constant development and the adoption of the latest world-leading technologies

Leadership

It is one of our most important values and what we strive to achieve in every task

Accountability

We feel responsible for providing high-quality services that exceed expectations

For more information about AlBorg, please visit https://alborgdx.com/ksa/en/about-al-borg/