Commercial Portfolio Manager - Remote - East Bay, CA

Job description

**Commercial Portfolio Manager – East Bay, CA** *At Windsor Management, we're constantly expanding and seeking talented individuals to join our growing team. This position is open year-round to support our continued growth.* *This position will manage a portfolio of commercial properties in the East Bay, CA. This role requires a valid driver's license and reliable transportation.* **An Ideal Candidate** - You’re resourceful. You know there’s always an answer, and you pride yourself in finding it. - You’re discerning. You know the difference between what the owner wants and what the property needs. - You don’t just manage. You protect. You protect the long game from short-term thinking. You protect the asset from the owner's blind spots. - You take pride in the dollars saved and the value added. You know what a property is worth, and what it could be worth. - You’re trusted. You're the person they call. And the reason it doesn't happen often. **About Windsor** At our core, we are our people. We want talented teammates with whom we can work and win together. We strike the balance on speed and accuracy, owning our work through responsibility and delegation versus collaboratively relying on each other as a high trust team, and solidifying procedures and establishing new ones. We know employees may leave our company over time, but we want to create an environment so amazing that it never crosses your mind. But if you do leave, we want you to know the value of the skills and development gained at Windsor so you can continue to thrive. With the best people both doing our own work and chipping in to make Windsor and each other better, Windsor can continue to thrive and grow which creates more opportunities for everyone to develop. **Our Service** In an ideal world, tenants would pay their rent on time, buildings would never have any issues, and the building owners could ride off into the sunset. The world isn’t ideal. Rents are late. Things break. Help is needed. That is where we step in. Windsor provides a white glove service so owners can still ride off into the sunset. **Windsor Growth** Our reputation drives our growth. Our growth has been 100% word of mouth referrals from happy clients and vendors. It is a testament to our collective, quality output and a testament to the staff we hire. Windsor was recognized in the Top 100 Fastest Growing Companies in the Bay Area in 2022-2025. **What Success Looks Like for You** We do not manage to KPIs. Instead, we lead through communication and trust. How the workload is; how the buildings are doing; your ability to handle more complex and challenging buildings. Collectively the team knows which team members they can go to with questions. They know who always delivers for their owners. They know who can solve the hardest, trickiest problems. That is how we define success. **Responsibilities** ***Relationships & Communication*** - Own all owner relationships: Build rapport, anticipate needs, and address issues before they become requests. Respond to all communications promptly and lead with solutions - Maintain productive tenant relationships through proactive communication, renewal management, and confident handling of difficult conversations ***Financial Management*** - Review property financials regularly to ensure adequate operating cash and reserves - Prepare annual budgets and monitor actuals to keep expenses on track - Review and approve operating expenses per company policy - Assist in determining CAM expenses, review CAM reconciliations, and field tenant CAM questions ***Projects & Capital Work*** - Bid, negotiate, and present recommendations for tenant improvements, repairs, and renovations - Oversee approved construction projects from kickoff to closeout; on scope, on budget, on time - Troubleshoot operational issues, identify improvement opportunities, and bring recommendations to management ***Leasing & Compliance*** - Interpret and apply commercial lease terms, CAM language, and lease calculations with precision - Support the leasing team and brokers through negotiations, including tenant improvement scoping and costing - Enforce lease compliance and manage delinquency ***Property Operations*** - Conduct regular property visits and inspections to verify maintenance standards and confirm building systems are fully functional - Field after-hours emergency calls and coordinate vendor dispatch with the Operations team - Ensure work orders are completed and property conditions are documented accurately **Requirements and Qualifications** - 2-5 years of commercial property management experience. - Reliable Transportation and a valid Driver’s License. - Working knowledge and understanding of operating costs, budgeting and related expense control preferred.