Commercial Support Specialist

Job description

As a Commercial Support Specialist at Scyne, you would be responsible for providing administrative, operational, and commercial support to internal stakeholders and our other teams. The role is crucial for ensuring the efficient delivery of commercial activities and supporting the achievement of business objectives. In this role, you will: Act as a point of contact for internal stakeholders regarding commercial queries. Manage ServiceNow and Commercial Inbox queries Provide commercial support throughout the project delivery lifecycle including project setup, delivery, and closure. Assist internal stakeholders with job creation, timesheet submission compliance, invoicing, processing write-offs/ups and journals. Ensure commercial activities compliance with company policies, procedures, and contractual obligations. Ideally, you have some of the following: A willingness to learn about internal finance and operations processes. Experience working with Microsoft Dynamics 365 or similar ERP/CRM platforms Experience with analytical tools, including Excel and data visualisation (e.g. Power BI). Ability to work effectively under pressure in a fast-paced environment. Strong administrative and organizational skills, and excellent written and verbal communication skills. High attention to detail and accuracy. Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint. Ability to manage multiple priorities and meet deadlines. Strong stakeholder engagement and relationship management skills. Personally, you would have: A collaborative mindset and someone who enjoys working in a team-based and innovative environment. An openness to change and capability to handle a variety of tasks and challenges. Positivity, resilience, and a strong sense of commitment. Professionalism and a commitment to upholding the highest ethical standards. Market leading Parental Leave : Allows either carer to take 26 weeks of leave, flexibly, until a child is two years of age. A six-month minimum service requirement for new starters applies. We also make full superannuation contributions for up to 12 months (including unpaid parental leave). Flex working : Our people have the autonomy to choose where and when they work so they can integrate their professional and personal lives, finding the right balance that fuels their growth, wellbeing, engagement and productivity. If it works for them, their teams, and their clients, it works for us. Additional leave : a 5th week of paid leave to support rest, wellbeing, and inclusion during our annual summer shutdown also Birthday leave, First Nations Cultural Leave, Floating Public Holidays, Leave+ (purchased leave up to 12 weeks), Study Leave, Volunteering Leave, and more! Employee share options for every team member, reflecting our commitment to shared success and ownership. Smart Device reimbursement : Working flexibly means accessing the information you need on the go. That’s why we help pay for your smartphone or tablet, claiming up to $60 a month towards your bill. Wellness and Lifestyle benefits : We’ll give you $295 a year to spend on items or activities that support your wellness, and up to $205 a year to support your balanced lifestyle. Sonder : A digital care platform that empowers people to actively take control of their wellbeing to live well and perform at their best, free to Scyne Employees and their immediate family members. Interested in working together or want to find out more? If you're collaborative in nature, curious and keen to work in a high-performing team to drive meaningful change for clients, then you should apply today. We Value Every Person and Every Voice: We are committed to fostering, cultivating, and promoting a culture of diversity, equity and inclusion. We are passionate about improving outcomes with First Peoples, working in collaboration with government and community sectors towards programs which focus on First Nations clients, consumers and communities. We recognise the knowledge, insights and capabilities of First Peoples. Their strength, resilience and cultural competence are highly valued. We know that an inclusive culture, and collective intelligence improves the decision-making processes and is critical to delivering exceptional outcomes for our clients and team. We encourage applications from those in marginalised and/or historically underrepresented communities within our workforce. Additionally, if you require any adjustments to the process, please let us know Recruitment and Assessment Process: Scyne’s approach to recruitment and selection is underpinned by key principles and expectations, ensuring we recruit and onboard a skilled and diverse workforce that is representative of the communities and organisations we serve. We ensure selection to roles is fair, with equal access provided, and appointments factor in but not limited to relative ability to fulfil the role, prior performance, potential and alignment with our values – taking unique experiences, perspectives, and contributions into consideration. We carry out background checks on our people to ensure we have made a sound hiring decision and to protect the organisation and our clients from potential risk. If required, confirmation of a valid Commonwealth security clearance or the ability to obtain a Commonwealth security clearance. At Scyne, we deeply value our recruitment partnerships. To ensure a clear and efficient process, we kindly request that all candidate submissions from search firms and recruiters are only made in alignment with a pre-existing, signed agreement for a specific position. Please note that any resumes submitted to Scyne for this position on an unsolicited basis, without a prior agreement, will not create any financial obligation for us. Consequently, we will not be liable for any fees or commissions should an unsolicited candidate be engaged, regardless of any conflicting terms or conditions you may have. One purpose, one practice We are public purpose sector specialists who support governments and their agencies, and not-for-profit organisations, to deliver services to Australians, helping to build more resilient, equitable, secure and prosperous communities. We are guided by our values of Stronger Together, Amplify Impact, Build Trusted Relationships, Value Every Person, Think Beyond Limits, and Defined by Ethics. Our purpose-driven professionals provide clients with access to the skills, capabilities and expertise to support the delivery of government agendas and public purpose projects, with specialist teams across three national practices: Transformation Risk, Programs and Cyber Commercial, Financial and Infrastructure