Commis De Rang - Terrazza Danieli

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli. About the Role: Reporting into the Restaurant Manager, you will be responsible for ensuring exceptional service, creating memorable dining experiences, and offering attentive, polished and intuitive care to our guests at Terrazza Danieli, the hotel’s signature dining venue overlooking the Venetian lagoon. You will support the Chef de Rang in delivering a refined and expertly orchestrated service, assisting with food delivery, table set‑up, clearing and resetting, and ensuring that all equipment — china, glassware, and silver — is handled with impeccable care. You will be highly visible in the dining room, anticipating guest needs and elevating each moment with genuine warmth and professionalism, while strictly respecting HACCP and restaurant hygiene standards. What You Will Do: Assist the Chef de Rang throughout all phases of service, supporting the pacing, delivery, and refinement of the dining experience. Set up and clear tables with elegance and precision, ensuring all china, glass, and silver are flawlessly presented according to Four Seasons standards. Clear, clean, and reset tables promptly, neatly, and in full compliance with restaurant specifications. Support mise en place by replenishing linens, glassware, cutlery, condiments, and ensuring service stations are impeccably organized. Deliver dishes from the kitchen to guests with accuracy, timeliness, and impeccable presentation. Provide initial guest services—including greeting, offering water, bread, and initial table touches—aligned with Four Seasons’ signature warmth. Maintain high visibility in the dining room, observing guest needs, anticipating requests, and communicating feedback promptly to senior service leadership. Uphold hygiene and safety protocols at all times, respecting HACCP and internal restaurant procedures. Keep service areas and back‑office stations organized, clean, and fully stocked. Support the Restaurant Manager and Chef de Rang in ensuring the dining room ambiance remains elegant, welcoming, and aligned with the guest experience vision of Terrazza Restaurant. Embody the Four Seasons culture of genuine heart and intuitive luxury at every guest interaction. What You Bring: Experience in luxury hotels and/or high‑end stand‑alone restaurants, ideally in the same role; international experience is a strong asset. Fluency in English and Italian. Strong attention to detail, excellent interpersonal skills, and the ability to build positive relationships with guests and colleagues. Ability to multitask with excellent organizational skills in a high‑end, fast‑paced service setting. A collaborative team spirit and a genuine personal touch that elevates each guest interaction. A special passion for excellence, service, and the magic of creating meaningful, unforgettable dining memories. What We Offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Employee Discount for stays at any Four Seasons worldwide. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. Schedule & Location: Full-time position based at Hotel Danieli, Venice. Flexibility to work weekends and holidays as needed. You must possess the legal right to work in Italy