Commis Waiter / Waitress

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights. Commis Waiter or Waitress Pavyllon London at Four Seasons Hotel London at Park Lane At Four Seasons, exceptional dining experiences are built on genuine hospitality, attention to detail, and teamwork. Pavyllon London offers a unique opportunity to develop your skills within a Michelin starred restaurant, working alongside some of the industry's most talented hospitality professionals. Four Seasons Hotel London at Park Lane is seeking a Commis Waiter or Waitress to join the team at Pavyllon London, Chef Yannick Alléno's Michelin starred restaurant. About Pavyllon London Pavyllon London is the British expression of Chef Yannick Alléno's modern French cuisine. Combining culinary excellence with a relaxed and engaging style of service, the restaurant offers guests an immersive dining experience where hospitality and craftsmanship come together. This is an exciting opportunity to begin or further develop your career within one of London's leading luxury dining destinations. The role As a Commis Waiter or Waitress, you will support the restaurant team in delivering exceptional service throughout every stage of the guest journey. Working closely with the Chef de Rang and senior service team, you will assist with the preparation and maintenance of the restaurant, support service delivery, and help ensure every guest receives the warm, attentive, and personalised experience for which Four Seasons is renowned. This role is ideal for someone who is passionate about hospitality and eager to develop within a Michelin starred environment. What you will do Assist with setting up and preparing the restaurant before service Support the team by delivering food, beverages, and guest requests promptly and professionally Maintain the cleanliness and presentation of tables, service stations, and restaurant areas throughout service Anticipate guest needs and respond with care and attention to detail Work closely with both kitchen and front of house teams to ensure a seamless dining experience Develop knowledge of menus, ingredients, wines, and beverages Support the delivery of Four Seasons and Pavyllon service standards at all times Contribute positively to a professional and collaborative team culture What we are looking for A genuine passion for hospitality and delivering memorable guest experiences Previous experience within a restaurant, hotel, or hospitality environment is beneficial but not essential Strong communication and teamwork skills Excellent attention to detail and willingness to learn Positive attitude and professional approach Ability to perform in a fast paced service environment Good spoken English Right to Work in the UK What to expect Full time position based on a 40 hour working week Five shifts per week across a rotating schedule Restaurant operation across lunch and dinner service Flexibility required across evenings, weekends, and public holidays What we offer At Four Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand. £35,000 total compensation inclusive of salary and Food and Beverage service charge Structured 40 hour working week Excellent training and clearly defined career development pathways Strong internal progression opportunities across London and the global Four Seasons portfolio Holiday entitlement increasing with service up to 33 days Company Sick Pay, increasing with service Life insurance while on duty Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support Bupa Dental Cover or Bupa Cash Plan Enhanced maternity and paternity pay Uniform with complimentary professional dry cleaning from day one Season Ticket Loan and Cycle to Work scheme Access to Stream for greater pay flexibility and discounts Employee recognition programmes including monthly awards and events Annual themed team events plus regular social, charitable, and sporting activities Begin your hospitality career at Pavyllon London If you are passionate about service, eager to learn, and would like to be part of a Michelin starred restaurant within Four Seasons Hotel London at Park Lane, we would love to hear from you. We look forward to receiving your application.