Commission Validation Senior Specialist - VOIS

Job description

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture #LI-Hybrid #_VOIS About this Role We are seeking a detail-oriented and analytical professional to support the governance, validation and administration of Vodafone’s sales incentive programmes. This role is focused on ensuring the accuracy of commission payments through data validation, transaction reviews, stakeholder collaboration and reporting. The successful candidate will help strengthen controls, improve commission processes and provide valuable insights that support sales performance and business objectives. What you’ll do • Support the governance and administration of sales incentive programmes, ensuring commission transactions are reviewed accurately and aligned with approved compensation plans and policies. • Manage commission operations activities including payee set-up, target letter governance, payroll reconciliations, and performance data validation. • Collaborate with Sales, Sales Operations, Finance, Commercial and other business teams to resolve commission-related queries, discrepancies, and payment exceptions. • Validate and audit commission-related data across multiple systems to ensure data integrity and payment accuracy. • Identify data quality issues, process gaps, and control weaknesses, driving corrective actions and continuous improvement initiatives. • Produce regular and ad hoc reporting on commission performance, payment accuracy, exceptions and operational KPIs. • Analyse incentive and performance data to identify trends, risks and opportunities that improve sales compensation programme effectiveness. • Develop and enhance reporting and dashboard solutions to improve visibility of incentive performance and governance metrics. • Support monthly, quarterly, and annual commission cycles through validation, reconciliation, and stakeholder engagement. • Contribute to the implementation of new compensation plans, governance frameworks, process improvements, and system enhancements. • Support the administration of the Commission Review Board, ensuring accurate documentation, decision recording and action tracking. Who you are • Experience in Sales Compensation, Sales Operations, Business Operations, Finance, Commercial Operations, or a related analytical environment. • Strong understanding of incentive compensation principles, commission governance, and sales performance management. • Excellent analytical and problem-solving skills with the ability to interpret complex datasets and deliver actionable insights. • Strong attention to detail and the ability to manage sensitive financial and compensation data accurately. • Effective stakeholder management and communication skills with the ability to collaborate across multiple business functions. • Ability to manage competing priorities and deliver quality outcomes within demanding deadlines. • Commitment to continuous improvement, process simplification and strengthening operational controls. • Degree in Economics, Informatics, Mathematics, or a related field. • Advanced Microsoft 365 proficiency, particularly in Excel. • Advanced written and spoken English. • Experience with ERP systems such as SAP. Power BI and commission tools experience would be beneficial. Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you • Opportunity to work with global stakeholders across Sales, Finance, Commercial and Operational teams. • Exposure to sales incentive governance, commission operations, and performance management processes. • Involvement in continuous improvement initiatives, reporting enhancements, and system developments. • Opportunity to influence operational accuracy, governance standards, and business decision-making through data-driven insights. What skills you will learn • Advanced commission governance and sales compensation administration. • Data validation, reconciliation, and audit control practices. • Reporting, dashboard development, and performance analytics. • Stakeholder management across multiple business functions. • Process optimisation, operational controls, and continuous improvement methodologies. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media and #StayConnected · LinkedIn: VOIS LinkedIn · Facebook: VOIS Facebook · Instagram: VOIS Instagram · You can also chat with our employees to learn more about our projects: Employee Connect