Communications and Community Engagement Coordinator

Job description

Come Build Hope and Homes with Us! Communications & Community Engagement Coordinator – Full-Time Hamilton, Ontario Salary: $58,548-$66,504 Closing Date for Applications: September 15, 2026 Position Description: Reporting to the Director of Communications and Donor Engagement, the Communications & Community Engagement Coordinator will develop and implement a social media strategy for Indwell, Flourish and Gather. They will also coordinate community engagement initiatives in the Woodstock, Norfolk County, Hamilton, Burlington, and Sarnia, as well as other locations where Indwell is considering launching new programs. The coordinator will work closely with staff from Indwell, Flourish, and Gather on these community engagement activities which may include regular eblasts, collection and creation of stories and videos, coordinating government funding announcements, managing local media relations, arranging constituent tours, assisting with building launches, and helping to coordinate events. About Indwell Indwell is a Christian charity creating affordable housing communities that support people seeking health, wellness, and belonging. Our faith-rooted mission and values-driven culture guide us as we serve people experiencing marginalization through housing and health supports. For over 50 years, Indwell has been providing supportive housing that transforms lives. Every door we open together becomes a solution to homelessness. Indwell is a growing health services provider and a leader in integrating community mental health and addiction services into housing. As the fastest growing developer of new supportive affordable housing in Ontario, we currently support over 1,450 tenants in regions across Southern and Southwestern Ontario, with over 500 units in construction and pre-construction. To learn more, go to: Indwell’s Family of Companies Indwell is part of a family of non-profits that share a common vision, of HOPE and HOMES for ALL, and values of Dignity, Love and Hope. Indwell is the original organization and it birthed Flourish (a social purpose, affordable housing, development consultant) in 2021. The Indwell Family has recently expanded to include Gather Housing Communities (creating affordable housing communities) and Indwell Housing Services (provides administrative and functional services and support to the Indwell Family of Companies). The Indwell Family of Companies is led by the CEO and governed by a board of directors that is mirrored for all four companies. Hours of Work/Location: Full-time, 40 hours per week. Weekdays with flexibility to work evenings as this position will require occasional travel to Indwell’s programs (mileage compensated). Primary location of work is the Hamilton Resource Centre. WHAT YOU WILL BE DOING: • Develop and implement a social media strategy for Indwell, Flourish and Gather being mindful of the unique audiences of each and ensuring that content is reflective of multiple regions and the breath of services that the Indwell family of companies provides • Monitor social media metrics, propose and implement changes in order to foster increased numbers of followers and deepen engagement across audiences and channels • Coordinate with Indwell, Flourish and Gather staff to gather stories, photos and videos to be used for social media posts as well as other communications efforts • Coordinate with relevant staff to provide presentations, tours, and information to individuals, donors, schools, students, and community groups about Indwell and supportive housing in Woodstock, Norfolk County, Hamilton, Burlington, Sarnia, as well as new and emerging regions. This includes regular regional eblasts to supporters • Support the development of positive relationships with individuals, faith groups, community and service groups, foundations, political leaders, business and corporate leaders, and other service providers in these regions by advising Indwell, Flourish, and Gather teams on community perceptions, concerns, and opportunities, and by coordinating engagement • Work with the Events Coordinator and regional staff to develop and manage planning and communications for events in Woodstock, Norfolk County, Hamilton, Burlington, Sarnia and emerging regions, including the annual signature events, ground breakings, grand openings, and funding announcements • Assist Flourish, Indwell and Gather in scouting new potential sites, participate in early community meetings as requested by regional staff, and help organize neighbourhood/community information meetings. Assist, as needed, in building launch activities • Work with Indwell, Flourish and Gather teams to develop and implement community engagement strategies for expansion in new regions and projects, and expansion within current regions WHAT YOU WILL BE BRING: Qualifications: • Demonstrated commitment to Indwell’s faith statement, mission, values, and vision • Proven success on social media platforms, with the ability to demonstrate increased and deeper engagement over time • Good photography, videography, video editing, and story writing abilities • Understanding of the needs and issues of communities such as Norfolk, Woodstock, Sarnia, Burlington, and Hamilton • Knowledge of community engagement concepts, methodologies and tools • Strong interpersonal, motivational, presentation, networking and communication skills • Ability to engage community members, including leading information sessions, answering questions, and garnering support around an issue or topic • Ability to effectively promote opportunities and partnerships, including being able to coach program staff in their public speaking/ presentation skills • Proven ability to relate to and engage diverse groups of people • Ability to work independently and with committees or groups • Knowledge of Microsoft Office, and familiarity with on-line collaborative tools • Must be able to maintain good interpersonal relationships • Valid Ontario Driver’s License and use of vehicle is required Education/Experience: • Bachelor’s degree in a related field • Five+ years of relevant experience in a charity setting We want you to thrive: • Vacation: 3 weeks 15 days paid with 8 HEAL days (sick and personal appointments) per year • Extensive Benefits paid: Extended health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long term disability • Employee Assistance Program: primary care and professional consulting services • Group RRSP: Indwells contributes 5% of salary • Onboarding Process: We provide an extensive onboarding process that includes virtual training, in person training and shadowing other staff. • Professional and Personal Development: We provide an Annual Spring Leadership Conference to grow professionally and a Fall Spiritual Nature Retreat to rest and recharge with co-workers. Trainings on topics related to the StrengthsFinder assessment, Indigenous Cultural Safety, 2SLGBTQIA+ Awareness, Non-Violent Crisis Intervention, First Aid, Naloxone Administration and Suicide Prevention. Plus, many more robust internal trainings that walk staff through the ins and outs of supporting those with complex needs. • Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings We’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith. Inspired to JOIN OUR TEAM, we invite you… To APPLY: Please forward your cover letter and resume to our website: . We thank all for your interest; however, only those applicants that are being considered will be notified. Indwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent. Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act. Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.