Communications Officer - Game Day

Job description

The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential. Join the Ole Miss Family — Build Your Legacy Here! Department: University Police Department Job Summary: This listing is for temporary as needed special events dispatchers only. You must already be a MS BETST Certified Dispatcher to apply to this position. Applicants who are not certified will not be considered. If you are seeking permanent full-time dispatcher employment, please search for "Communications Officer" and select the option that does not say temporary in the title. Special events may include: home football games, graduation, natural disasters, concerts, and other high profile events. 2026 Home Football Dates Are: September 12, 19 October 17, 31 November 7, 21, 27 There will be various 4-12 hour time slots available throughout the day sometimes starting as early as 6am and ending as late as 2am. Friday nights prior to game day will also be available as needed. You can sign up for as many as you'd like but we ask that you be available for at least two of those dates. You will have an opportunity to share your availability once you have completed the on-boarding process. Skills Desired: - Technologically Savvy - Reliable - Quick Thinking - Expert Multi-tasker - Calm Under Pressure - Superior Customer Service - Quick, Accurate, and Thorough Documentation - Clear and Concise Communication - Strong ethics - A Desire to Serve the Ole Miss Community Job Description: Responds to emergency and non-emergency calls for service and dispatches personnel, including campus security officers, police officers, and emergency responders, as needed. Monitors security and emergency systems, including cameras and alarm systems, to ensure the safety and security of campus. Provides guidance and assistance to callers, including information about campus policies, procedures, and resources. Monitors multiple calls and incidents simultaneously, maintaining awareness of status and prioritizing responses based on the nature and severity of the situation. Provides accurate and timely information to responding personnel, including location, nature of the incident, and any special circumstances. Maintains accurate records of all calls and incidents, including actions taken and outcomes. Job Responsibilities: Required Tasks: Answer, direct, and make both emergency and non-emergency phone calls Operate multi-channel handheld and console radios Dispatch University Police Officers to calls for service Become familiar with department policies and procedures Maintain the highest level of personal and professional ethics Maintain strict confidentiality Follow after-hours notification procedures Coordinate multi-agency incident response: Oxford Police, Lafayette County Sheriff’s Office, Oxford Fire, Baptist EMS, etc. Act as an answering point for and delegate tasks to other departments such as Parking and Transportation, Facilities, Housing, Counseling, etc. Determine appropriate priority and complete multiple tasks simultaneously Code calls and record details appropriately for proper response and reporting purposes. Utilize numerous databases Operate advanced equipment and conduct minor troubleshooting as needed Monitor campus-wide camera systems and alarm systems Facilitate a positive relationship between UPD and the community Maintain composure during times of crisis Assign responding units as necessary Facilitate emergency translation services Monitor weather conditions and relay information for campus safety Provide communications for special events such as athletic, Greek, Commencement, entertainment, and protection details Assist internal divisions as requested: Patrol, Investigations, Accreditation, Campus Safety, Emergency Management, etc. Examples of common calls: wrecks, jump starts, unlocks, welfare concerns, mental health crisis, parking complaints, conflict resolution, damage to property, missing property, substance issues, alarms, traffic stops, medical, safety escorts, building checks, parking lot checks, etc. Education Qualifications: High School (Required) Experience: Relevant experience | 4 Years | Required Compensation: $18.64 - $27.96 Interview Requirement: Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview. EEO Statement: The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status. Background Check Statement: The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.