Communications Specialist

Job description

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is seeking a Communications Specialist to be based in Manila, Philippines The role is primarily responsible to support and coordinate content templating and distribution to increase employee engagement and promote AECOM brand awareness in various external and internal channels, websites, and communication platform. Templating, formatting and distribution of internal communications in line with corporate brand guidelines. Templating, formatting and distribution of client and external communications in line with corporate brand guidelines Monitor and report on engagement with internal and external communications. Support development of website pages and uploading content to support external campaigns and news announcements Coordinate monthly Spotlight Award submissions for each ANZ region – edit content and seek approvals from various business leads, format for distribution. Coordinating content from business leads for monthly Team Talks briefing packs. Support internal and external calendars, project trackers, and award submissions Track impact of marketing campaigns through performance dashboards, metrics, and analytics Monitor inbound emails in the Communications ANZ inbox Escalate and analyse identified issues and concerns to the Team Lead for timely resolution. Perform simple but varied tasks in compliance with service-level agreement, process, policies, and procedures Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Support selected simple process improvement initiatives to streamline processes Qualifications Minimum Requirements: Bachelor’s degree in Communications, English, Marketing, Journalism, or other related disciplines At least 3 years of professional, corporate communications-related experience, preferably in a global company Experience with email and content management systems such as Poppulo, SharePoint, Salesforce and Adobe Suite, an advantage but not required Intermediate proficiency in MS Office tools Strong project management capabilities Attributes: Strong proofreading capability and ability to visualise impactful formats for communications. Highly organised and proactive. Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail) Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving) Additional Information At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options , well-being resources, employee assistance program, business travel insurance, and service recognition awards. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.