Community Business Development Manager (NorCal / Washington)

Job description

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. *Candidate will need to be located in Northern California or Washington state The Job The role of a Manager, Business Development (aka Community Outreach Business Development Manager) emphasizes close collaboration with the Director of Sales Performance and other Sales Leaders. This position engages with centers of influence to obtain referrals and contributes to membership growth through the development of local area and community-based marketing. The role involves strategic networking in a defined territory and requires some local travel for events. Additionally, the responsibilities of Community Outreach Business Development Manager include implementing top-down initiatives, planning and executing community events, and working closely with the sales team to track lead conversion and ROI for activities. The performance of Community Outreach Business Development Manager is measured based on lead and sales goals, adherence to operational processes, and successful collaboration with the sales team. You Will The role of a Manager, Business Development (aka Community Outreach Business Development Manager) will partner with all sales leaders across all sales channels to ensure a continual pipeline to meet assigned sales/membership growth targets. Build and strengthen relationships within the local community to include local politicians, senior centers, providers, and other centers of influence. Coordinate community meetings and events in local markets. Representing at community/employer/company-sponsored events to promote the company, raise awareness, and generate leads and resulting sales. Maintaining consistent and effective communication with external stakeholders, elected officials, county and community-based programs and any growth opportunities. Achieve assigned sales/membership growth targets. Tracking lead and sales conversions. Develop, implement, and monitor plans focused on lead generation. Generating qualified leads that convert into members. Help build and advance our brand and value propositions. Analyzes major competitor strategies. Identifies and monitors changing patterns of competition and recommends responses. Creates business cases and/or obtains resources (people, funding, material, support) business information needs and strategic initiatives. Adhering to the highest level of compliance expectations. Meeting expected use of the customer relationship management system. Adhering to all sales operations processes. Knowing all elements of the product portfolio and associated eligibility guidelines for various election periods. Travel - 50% or more of the time We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned. Your Qualifications 3+ years’ previous outside sales or Outreach experience within the Medicare community. 5+ years’ experience in a coordinator role supporting sales team, previous outside sales, or outreach experience within the Medicare community; or any combination of education, which would provide an equivalent background. 3+ years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material). Must be willing to work some nights and weekends. Medicare experience strongly preferred. Experience in business/product network development and/ or marketing experience. Knowledge of HIPAA regulations and privacy laws. Communicate effectively and professionally. Deliver presentations to leadership groups, and team in a cohesive, consistent manner Creative solutioning skills. Critical thinking. Decision making. Demonstrated experience working in fast-paced or implementation environment. What's in it for you? Base Pay: $92,400.00 to $133,671.00 annually An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) 11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday Excellent 401(k) Retirement Saving Plan with employer match Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)