Community Engagement Manager

Job description

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is seeking a passionate senior community engagement and communications professional in the role of Community Engagement Manager to join our team and help deliver large, complex infrastructure projects across the DFW Metroplex and around the nation. The professional selected for this key role will work collaboratively with AECOM's client and specialist teams and be accountable for leading engagement and communications tasks while managing scope, schedule, budget and quality. Responsibilities include but are not limited to the following: Setting the strategic direction, creating and implementing Stakeholder/Community Engagement and Communications Plans, then leading the management and execution of activities for client projects and programs. Utilizing industry best practices and methodologies to develop detailed solutions to complex project, program, or client challenges. Overseeing production, quality control and approvals of all client engagement and communications material deliverables. Leading public and stakeholder engagement activities and tactics, including in—person and virtual workshops, advisory committees, community meetings and public open houses. Providing guidance into issues and reputational risk management for clients. Identifying and mapping key stakeholders for client projects along with associated outreach strategies. Evaluating results of community engagement and public involvement activities in line with client and project objectives. Leading client communications and developing relationships with key contacts. Managing multiple project teams along with direct reports. Drives the growth of community engagement and communications services and assists with identification of new business opportunities. Contributing to the growth of community engagement and communications client services and assisting with large proposals. Identifying new business opportunities and understanding market trends as well as client drivers. Serving as a Community Engagement subject matter expert internally within the organization. Qualifications Minimum Requirements: Bachelor's degree + 8 years of relevant experience or demonstrated equivalency of experience and/or education. Preferred Qualifications: 8 + years of relevant experience in a stakeholder management and/or communications management position, including experience on large infrastructure programs. 15 + years of professional experience in a communications, community engagement or stakeholder management position. 5 + years of professional experience working on large infrastructure projects or programs. Able to demonstrate sound knowledge, understanding, and experience of managing complex stakeholder relationships and establishing effective communications strategies in an operational and public-facing environment. Demonstrated experience in managing small teams (2-5 people) to implement effective communications, community engagement and stakeholder management plans. Demonstrated ability to facilitate meetings / workshops with groups of stakeholders. Excellent interpersonal communication skills; this role requires continuous interaction with program and team leaders, client management and the public. Experience with government relations, media relations, public relations, stakeholder analysis and facilitation. Additional Information Sponsorship is not offered for this position now or in the future. Relocation assistance is not available for this position. At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options , well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.