Community Manager

Job description

# Community Manager > 2070Health · Gurugram, India · — · Posted 2026-02-25 **Salary:** INR 4–7 **Workplace:** on_site **Department:** Everhope Oncology ## Description ### **Community Engagement & Growth** - Build and manage online communities across social media, WhatsApp groups, forums, and other digital platforms - Foster meaningful conversations and encourage member participation - Respond to comments, messages, and queries in a timely and professional manner - Develop strategies to increase community size and engagement ### **Content & Communication** - Plan and execute community-focused content calendars - Create posts, newsletters, polls, discussion threads, and engagement campaigns - Collaborate with the marketing team to align messaging with brand voice - Highlight user-generated content and community success stories ### **Events & Activations** - Plan and execute online and offline community events, webinars, meetups, and campaigns - Coordinate with internal stakeholders and external partners - Ensure seamless execution and high participation rates ### **Insights & Reporting** - Track engagement metrics, sentiment, and growth KPIs - Analyze community feedback and provide actionable insights to marketing/product teams - Prepare monthly reports on community performance ### **Brand Advocacy** - Identify and nurture brand advocates and influencers - Build ambassador programs to strengthen community loyalty - Ensure consistent brand tone and experience across platforms ### **Qualifications & Skills** - Bachelor’s degree in Marketing, Communications, Business, or related field - 2–5 years of experience in community management, social media, or digital marketing - Excellent written and verbal communication skills - Strong interpersonal and relationship-building abilities - Experience managing social media platforms and community tools - Basic understanding of analytics tools and engagement metrics - Ability to multitask and work in a fast-paced environment ### **Preferred Qualifications** - Experience managing healthcare/startup/consumer brand communities (customize as needed) - Experience with CRM or community management platforms - Event planning experience ### **Key Competencies** - Empathy & Active Listening - Conflict Resolution - Creativity & Initiative - Data-driven mindset - Collaboration & Stakeholder Management ### **What We Offer** - Opportunity to shape and grow a thriving brand community - Collaborative and innovative work environment - Learning and growth opportunities - Competitive compensation ## Apply [Apply at 2070Health](https://apply.workable.com/2070health/j/8529DCFF3F/apply) --- Powered by [Workable](https://www.workable.com)