Community Manager - Contractor

Job description

Job Overview: You’ll serve as one of the key voices of the brand across social channels, help maintain a thriving online community and support the team with administrative and operational tasks. This role is a contractor position, with the opportunity to work part time or full time. As a contractor, you will work from your own laptop. Location: Brooklyn, NY (in office 2 days a week) Hourly Rate: $28-$35 an hour Responsibilities: Community Management (Primary Responsibility) Monitor and respond to comments, DMs, tags, and mentions across our social platforms including but not limited to two Instagram accounts, TikTok, Facebook, Youtube, and emerging channels Repost UGC to Instagram Stories and help source and surface community content. Maintain safe, friendly, on-brand community spaces by hiding spam and escalating issues when needed. Flag noteworthy conversations, trends, and opportunities for brand engagement. Content & Social Support Upload approved content across platforms with accuracy and attention to detail. Assist the team in organizing assets, maintaining content calendars, and tracking posting schedules. Pitch social and community-driven content ideas informed by daily community interactions. Contribute to team trend recaps with learnings, trends, themes, and performance notes. Administrative & Operational Support Assist with influencer/community seeding processes: collecting addresses, tracking shipments, maintaining spreadsheets. Help with scheduling, meeting notes, and project coordination for the social team. Manage community-related documentation, FAQs, responses, and internal communication updates. Support cross-functional teams (Customer Support, Retail, Education) by sharing relevant community insights. Ready to apply? Please click the link that will bring you to our careers page. Submit your resume and a member of our team will be in touch as soon as they have had a chance to review. We are beauty lovers from Brooklyn. We create hair products with clinically proven results, working hard for you and for the environment too. Crafted to a higher standard. Our products are clinically proven, made with science-backed and responsibly sourced ingredients. We go a cut above clean, omitting over 1,300 ingredients. Certified cruelty-free and vegan. A future-conscious approach. We are emissions obsessed, committed to achieving Net Zero by 2035. Our eco-luxe packaging is made from recycled materials and is designed to recycle again. Certified B Corp and Climate Neutral. For you and the environment we make: Better Haircare, Mindfully Made.