Community Manager - Villa Del Mar Apartments

Job description

**Community Manager - Villa Del Mar Apartments** **Oceanside, CA** **Who we are:** At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are *people*people who pride ourselves in providing our residents with a Positive Living Experience. **About this role:** The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising, and resident relations. **Hourly pay range:** **$25.00 - $27.00 DOE**. - This position includes an on-site unit as part of the overall compensation package. **What you’ll do - Includes but are not limited to:** **Leadership** - Hire, train, and evaluate on-site staff while fostering a supportive work environment. - Provide clear guidance and tools for the team to excel in their roles. - Address and resolve employee and operational concerns promptly and professionally. **Administrative** - Develop a cohesive on-site team that reflects the organization's professionalism and quality. - Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards. - Enforce move-in/move-out protocols, including comprehensive inspections. - Ensure timely submission of payroll and maintain accurate records. **Financial Management** - Oversee rent collection and manage delinquent accounts, adhering to legal requirements under California landlord-tenant laws. - Complete daily bank deposits and maintain compliance with accounting procedures. - Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations. **Marketing and Leasing** - Promote available units through approved advertising platforms and in-person showings. - Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations. - Analyze market trends to adjust pricing and marketing strategies as needed. - Support resident retention efforts through timely renewals and community engagement activities. **Resident and Community Relations** - Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws. - Ensure all resident service requests are resolved within 24–48 hours, or as promptly as possible if delays occur. - Maintain a safe, well-maintained community and uphold resident satisfaction. **Compliance** - Ensure adherence to applicable California laws, including Fair Housing, ADA, and safety standards. - Regularly review and update policies and procedures to reflect legal and operational requirements. **Qualifications and Education:** - A college degree or related coursework is preferred. - Minimum of one to two years of property management experience required. - Proficiency in Microsoft Office (Word, Excel) and property management software. - Strong problem-solving, leadership, and customer service skills. - Ability to maintain confidentiality, professionalism, and neutrality in all interactions. - Knowledge of California landlord-tenant laws, Fair Housing policies, and basic accounting principles. **Who you are:** - Focused with high attention to detail - Curious and proactive - Growth-oriented and well-organized - Disciplined and self sufficient - A strong communicator - Tech savvy **What’s in it for you:** We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team: - **Competitive compensation and career growth –**As our company continues to grow and expand, so do the opportunities for our team. - **Comprehensive Health Benefits –** We offer medical, dental, and vision insurance to keep you and your family healthy. - **Tax-Saving Benefits** – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently. - **Peace of Mind** – Company-paid life insurance offers financial protection for you and your loved ones. - **Work Model** – Strong support for a work-life balance while keeping you connected and engaged. - **Time to Recharge** – Generous **paid vacation, sick leave, and holidays** so you can truly unplug and come back refreshed. Sunrise Management is an equal opportunity employer and a drug free workplace.  We celebrate diversity and are committed to creating an inclusive environment for all team members.