Community Manager, Virtual Spaces

Job description

TL;DR - Lovable is hiring a Senior Community Manager to own the full virtual community surface: our always-on spaces (Discord, Reddit, Facebook) and the live virtual programs that reach our global community every week. Why Lovable? Lovable is the software creation platform that gives people the power to act on the problems closest to them. For decades, turning an idea into software required so much capital, technical fluency, and time that many ideas never came to life. Lovable is the counterargument: a platform for all people with ideas, ambition, and problems worth solving. From solopreneurs to small business owners to teams at companies like Adidas and Zendesk, people have built over 60 million projects on Lovable since its launch in November 2024. And we’re just getting started. We’re building a generational company from Stockholm, with growing teams in London, Boston, New York, and San Francisco. Our team is small, talent-dense, and moving quickly, with a culture rooted in extreme ownership, high velocity, and low-ego collaboration. We look for people who care deeply, ship fast, and are eager to make a dent in the world. Lovable is one of TIME’s 100 Most Influential Companies and has been recognized on the Forbes AI 50 and CNBC Disruptor 50, reflecting our momentum as one of Europe’s fastest-growing AI companies and one of the most ambitious places to build in this next era of software. What we’re looking for - 6+ years across community management, events, virtual programs, or developer relations — including time as the person a large community actually knows - You've built and run a recurring virtual program end-to-end inside an early stage or high-growth tech company - Deep platform fluency: you understand Discord mechanics (roles, permissions, bots, voice culture) and Reddit dynamics (moderation norms, what a subreddit will and won't tolerate from a brand) from operating inside them, not observing them - A confident live host and facilitator: comfortable on camera, quick on your feet in Q&A, and able to make a session with 30 people feel as good as one with 500 - Experience recruiting, supporting, and retaining volunteer leaders — moderators & champions — the people who keep a community healthy - Tight judgment on moderation and escalation: when to act, when to de-escalate, and when to let the community handle it - Strong operator with production rigor: hosts booked, assets shipped, calendars accurate, events delivered — every week, without being chased - Builder instincts: you've shipped something yourself, or you're obsessed with people who do - Comfortable coordinating across time zones and markets (US, Brazil, Europe) What you’ll do OWN THE ALWAYS-ON SPACES - Run day-to-day operations of the Lovable Discord (100,000+ members), r/lovable, and our Facebook groups — programming, structure, safety, and culture - Keep each space true to its own character: the Discord's build-together energy, Reddit's community-led candor, Facebook's accessibility for newer audiences - Own moderation systems end-to-end — guidelines, automod tooling, incident response — so moderation stays a background function and a healthy, self-sustaining community stays the goal - Grow Reddit and Facebook from maintained presences into thriving communities in their own right RUN THE VIRTUAL PROGRAM ENGINE - Own Lovable's live virtual sessions — 2–3 per week across educational webinars, live builds, office hours, and persona-based series mapped to the ideate → build → run → grow journey - Book hosts (Lovable team, PMM, execs, external experts and community leaders), write event descriptions, coordinate assets, manage the calendar, and run admin for every session - Own the recording pipeline: every session is captured, edited, and published to the Community Hub replay library so the content compounds - Recruit and coach great hosts across the company and community, and develop community-led sessions so the program scales beyond what you can host alone CHAMPION THE CHAMPIONS - Run the Community Champions program: recruit, onboard, and support the volunteer leaders (Champions and Super Champions) who guide, moderate, and energize the server - Know your community leaders personally — their motivation, their context, their builder identity — and make the program feel like a relationship, not a portal CLOSE THE LOOP - Surface what the community is saying — feedback, friction, feature requests, session Q&A, observations from the field — to product, PMM, and marketing on a regular cadence - Own the quality of the community CRM pipeline: registration data (persona, city, contact) that feeds B2B campaigns, growth content, and enterprise marketing - Track and report on community health across every surface: activity, retention, peer-support resolution, sentiment, attendance, RSVP-to-attendance rate, post-event NPS, and replay views - Celebrate community wins loudly: when someone ships something great, make sure the whole community (and company) knows About your application Please submit your application in English. It’s our company language, so you’ll be speaking lots of it if you join. We treat all candidates equally - if you’re interested, please apply through our careers portal.