Community Marketing Specialist

Job description

About the role As Community Marketing Specialist, you'll own the development of Pear Suite's Community Health Worker (CHW) community across the entire customer lifecycle, from acquisition and activation to retention and engagement. You'll collaborate closely with Product, Customer Success, and Sales to create meaningful experiences for CHWs, the community-based organizations (CBOs) they work within, and the payers and healthcare organizations we partner with. What you'll do Community Growth & Acquisition Develop and execute acquisition strategies across organic, referral, partnership, influencer sourcing, and paid channels Grow strategic segments aligned with business priorities, including Community Health Workers (CHWs), community-based organizations (CBOs), payers, and healthcare organizations Manage CHW sourcing initiatives and optimize acquisition performance through data-driven insights Monitor market trends, competitor activity, and community health behaviors to continuously improve acquisition strategy Customer Engagement & Lifecycle Marketing Partner with Marketing Communications to build and optimize activation, education, and retention strategies across the CHW journey Manage CRM lifecycle campaigns in HubSpot to onboard, activate, educate, and re-engage CHW customers Develop community initiatives that activate ambassadors through webinars, newsletters, events, and educational campaigns Meaningful Social Media Content Partner with Communications on creative social media strategies that support community growth and engagement Co-create CHW-focused campaigns across acquisition, education, and activation, leveraging compelling community storytelling across social channels Align community initiatives, CRM lifecycle campaigns, and social media content to maximize CHW engagement and business impact Cross-Functional Collaboration Collaborate with Product, Engineering, and Customer Success to channel community feedback into product improvements and meaningful new features Produce community insights, reports, and recommendations to support business decisions Qualifications Required Qualifications Minimum 3-4 years of experience in community management, influencer marketing, CRM, or growth marketing. Experience building community in music, entertainment, hospitality, or for national consumer brands like Starbucks is a plus. Strong understanding of influencer marketing, social media platforms, and community engagement strategies Hands-on experience with HubSpot, including CRM, lifecycle marketing, email marketing, and reporting Data-driven mindset, with the ability to translate insights into actionable recommendations Strong oral presentation and communication skills Super-agile, self-motivated, and capable of working remotely with limited oversight Passion for community health, impact, artificial intelligence, and digital marketing Share an ambition for building cultures, movements, and brands you can be passionate about Bachelor's degree required in related fields Preferred Qualifications Familiarity with the tools we use: Slack, Google Workspace, Claude, Adobe, and Canva Familiarity with community health or social determinants of health (SDOH) landscape MBA or degree in Business, Advertising, or Marketing Benefits and Perks A mission driven culture that values innovation, collaboration and growth Equity: participation in an early-stage company Fully Remote Unlimited PTO Comprehensive Health, dental, and vision insurance Health and Wellness Stipend Tech Stipend Co-working Stipend Education and professional development allowance ($1,500 annually) Home office setup stipend Compensation The salary range for this role is $80,000-$95,000. Compensation Range Disclosure Pear Suite posts broad salary bands to support pay transparency. The range listed above represents the full compensation band for this role. While the full band is shown, actual offers within this band are based on a candidate's experience, skills, and internal pay equity. Only a small number of candidates, typically those with highly specialized and directly relevant experience, are placed near the top of the range. Most new hires will fall below the top of the band to allow for long-term progression and growth within the role. Pear Suite is a fully remote organization so compensation may be adjusted upward for candidates residing in higher-cost labor markets. These geographic adjustments are not reflected in the posted range. About Pear Suite Pear Suite is an early-stage digital health company building software for community-based care. Our care navigation platform equips community health workers, doulas, care navigators, and the organizations that support them with tools to collect, visualize, and act on social determinants of health data. We help community-based organizations, health systems, and government-funded care programs deliver more coordinated, person-centered care. Why Pear Suite? We’re a mission-driven team committed to health equity and innovation in community-based care. You’ll thrive here if you’re eager to take initiative, value autonomy, and enjoy building structure where none exists. Join us to build scalable, human-centered technology that empowers frontline workers and improves lives across the U.S.