Community Mgr - BBBEE Internship

Job description

**Overview** Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. As a Community Management Intern, you will help foster and strengthen Microsoft communities by creating engaging content, supporting community programs and events, and helping ensure meaningful interactions across digital and in-person channels. You will collaborate with cross-functional stakeholders to drive engagement, gather community insights, and contribute to initiatives that enhance the experience of customers, students, partners, and employees. At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** About the Programme The Microsoft South Africa BBBEE Internship Programme offers talented graduates the opportunity to gain hands-on experience, develop professional and technical skills, and receive mentorship while working on meaningful projects. As part of Microsoft's commitment to skills development, transformation, and inclusive economic growth, interns are empowered to learn, grow, and make an impact while building the foundation for their future careers. Responsibilities: - Support the development and execution of integrated marketing plans, campaigns, digital activities, and events aligned with business priorities and approved frameworks. - Collaborate with Sales, Go-To-Market, Finance, Communications, Business Operations, marketing teams, and centers of excellence to coordinate delivery and stakeholder alignment. - Use customer segmentation, targeting tools, market insights, and AI-enabled technologies to improve customer engagement, demand generation, pipeline impact, and execution efficiency. - Support marketing operations by coordinating budgets, agencies, workflows, standardized tools, privacy, accessibility, compliance, and delivery requirements. - Monitor marketing and program performance through reports and dashboards, translate data into actionable insights, and communicate results and recommendations to stakeholders. - Research business needs and contribute to program strategies, project plans, communications, proposals, risk mitigation, and cross-functional delivery. - Track timelines, milestones, resources, financials, risks, feedback, and success measures to evaluate effectiveness and identify opportunities to optimize, scale, or improve programs. **Qualifications** **Programme Eligibility:** - Applicants must be South African citizens and meet the eligibility requirements of the Microsoft South Africa BBBEE Internship Programme. - Currently pursuing (final year with no more than 6 months remaining) or have completed a Bachelor's degree in the last 6 months in Marketing, Communications, Public Relations, Business, Media Studies, or a related field. - Fluency in English. - Strong problem-solving and analytical skills. - Proficient verbal and written communication skills. - Passion for technology and customer engagement. #EiP #EiPMCAPS This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)