Community Relations Coordinator

About the Role

Galaxy is seeking a Community Relations Coordinator to serve as a connector between the company and the communities in which we operate. Based in Lubbock, this full-time role is responsible for coordinating corporate and community events, managing Galaxy’s sports venue hospitality assets, and supporting the Community Relations Manager in building and maintaining meaningful relationships across our markets. The ideal candidate is highly organized, comfortable working in a fast-paced environment, and brings a proven ability to manage logistics, cultivate community ties, and represent an organization with professionalism.

Key Responsibilities

Corporate & Community Events

• Plan and coordinate logistics for a range of Galaxy-hosted events, including public and community-facing events, and internal team gatherings.
• Manage vendor relationships including catering, A/V, décor, and venue selection.
• Develop and maintain event timelines, run-of-show documents, and post-event summaries.
• Collaborate with internal teams to ensure events reflect Galaxy’s brand standards and serve as an extension of our community relations strategy.
• Handle guest communications, RSVPs, and day-of attendee management.
• Conduct site visits and final walk-throughs to confirm event readiness.

Hospitality Suite Management

• Maximize the value of Galaxy's hospitality assets by managing all aspects of suite operations at a local sports and entertainment venue to support relationship-building with key stakeholders, partners, and community members.
• Oversee ticket tracking, allocation, and distribution across internal stakeholders and guests.
• Coordinate food and beverage service, working with venue staff to ensure a high-quality guest experience.
• Maintain accurate records of suite usage, guest lists, and related expenses.

Community Relations Support

• Assist the Community Relations Manager in building and maintaining relationships with local leaders, civic organizations, nonprofits, and community stakeholders across Galaxy’s operating markets.
• Represent Galaxy at community meetings, public forums, local events, and civic functions as needed.
• Identify and help coordinate community partnership opportunities, sponsorships, and grant program activities in support of Galaxy’s community initiatives.
• Track and maintain records of community engagement activities, stakeholder contacts, and outreach efforts to support reporting and continuity.

Qualifications

• 2 or more years of experience in event coordination, hospitality, or a related field.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple events and timelines simultaneously.
• Professional communication and interpersonal skills, particularly in high-touch guest and stakeholder settings.
• Bachelor’s degree in Hospitality, Event Management, Communications, or a related field preferred but not required.

Additional Details

This is a full-time remote position based in Lubbock, TX. Some travel may be required depending on event location. Flexibility to work evenings and weekends on an event-driven schedule is expected.

What We Offer (Remote):

• Competitive base salary and discretionary bonus

• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (14)
• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Ginger
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

*Benefits may vary depending on location.

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