Community & Social Media Manager (m/f/d)

Job description

## 🎤 Why voize? Because we’re more than just a job! At voize, **we believe the greatest gift to frontline workers is time - time to care, connect, and be present.** Today, that time is lost to **busywork and complex systems** that pull them away from what matters most: **people**. **Our vision is to change that by building AI companions** that seamlessly take over digital workflows. We don’t replace humans with technology - **we amplify their impact.** Our mission is backed with a **$50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion** to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. **And now, we’re looking for you to join us on this mission!** ## 💡 Your Mission: Engage customers, build a strong community! As our **Community & Social Media Manager,** you will build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend. ## 🚀 Your Daily Business - No two days are alike - You will build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day - You will own organic social for end users: create and publish content (written content and short-form video + visuals) - You will capture and publish user stories, testimonials, and user-generated content from real care staff (nurses, care workers, frontline workers) - You will establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines - You will lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize ## 🤝 Your Skillset - What you bring to the table - You have 3-5 years of experience owning community and/or organic social for a SaaS, healthTech, or purpose-driven brand. You have ideally built a channel or community from scratch - You have strong experience owning community platforms - You are a hands-on content creator who writes well and can produce short-form video / visuals on your own - You are an authentic and empathetic communicator, who can earn trust with a sensitive, demanding audience (care workers) - You are fluent in German and can communicate comfortably in English ## 🌱 Growing together – what you can expect at voize - We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people - We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany - Become a co-creator of our success with stock options - Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses - You decide when you work best, that means flexible working hours and a good hybrid set-up. ## ✨ **Ready to talk?** Apply now! 🚀 We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!