Compliance Lead

Job description

BASIC PURPOSE OF THE POSITION As a key member of the Global Compliance team, you will own the end-to-end implementation of product safety and compliance initiatives, ensuring full alignment with global regulatory requirements and client expectations. You will collaborate cross-functionally with Business Units (BU), Product Development (PD), Engineering, Sourcing, Quality, and other operational teams to drive continuous improvement in product safety and compliance performance. This role demands independent project management capabilities, deep technical expertise in global safety standards, and proactive stakeholder engagement—all to deliver timely, compliant product outcomes. PRINCIPAL ACCOUNTABILITIES KRA 1: Compliance Testing Activities. · Lead end-to-end product safety compliance testing for global markets, ensuring strict adherence to client requirements and international regulatory frameworks. · Prepare, review, and validate critical technical documentation for certification (e.g., user manuals, rating labels, Component Bill of Materials), owning the full certification lifecycle from planning to delivery in line with project timelines and market demands. · Serve as the primary liaison with 3rd-party test laboratories: coordinate testing activities (product analysis, cost negotiation, schedule tracking, progress follow-up) to ensure timely, cost-effective, and high-quality testing/certification outcomes. · Conduct thorough review and approval of all compliance-related deliverables, including artwork, test reports, and certifications, to eliminate non-compliance risks. KRA 2: Regulatory Technical Affairs · Proactively monitor and track updates to global regulations, directives, and testing standards (e.g., UL, IEC/EN, RoHS/REACH, FCC/EMC/ERP), analyze their impact on existing and upcoming products, and communicate critical changes to internal stakeholders in a timely manner. · Collaborate with 3rd-party labs to align certification standards, testing methods, and assessment objectives, ensuring consistency between internal labs and certification bodies. · Technical consultation and support on compliance/certification to internal teams (PD, Engineering, Quality, Sourcing, Marketing) and external partners (factories, customers), resolving complex compliance-related queries. KRA 3: Process Improvements · Drive cross-functional collaboration (PD, Engineering, Quality, Sourcing, Marketing, Certification bodies) to ensure 100% one-time success of certification projects, mitigating risks and optimizing resource allocation. · Monitor and evaluate 3rd-party test laboratory services, identify improvement opportunities, and promote the adoption of best practices in testing and certification processes. · Support the Compliance Manager in developing, implementing, and maintaining standardized compliance workflows, procedures, and tools to enhance team efficiency and consistency Other Objectives · Work independently with minimal supervision to deliver high-quality, on-time compliance outcomes for assigned projects. · Support the setup, maintenance, and continuous enhancement of the company’s compliance database. · Fulfill other product Safety and compliance-related tasks assigned by Manager. Education, Qualification and training · Bachelor’s degree or above in Electronics & Electrical Engineering, or related technical disciplines. · Minimum 8 years of progressive experience in product safety certification management, with a focus on small household appliances. · Strong English communication skills and project management skills. Experience or skills required Proficiency in core safety standards: UL859, UL507, CSA C22.2 NO. 60335-2-80, CSA C22.2 NO. 60335-2-23, IEC/EN60335-1, IEC/EN60335-2-80, IEC/EN60335-2-23, and as well as corresponding national standards (e.g., CB Scheme, JIS, AS/NZS). In-depth understanding of global regulatory frameworks, including but not limited to RoHS, REACH, FCC, EMC, ERP, and other relevant international product compliance requirements. Preferred experience: Background in 3rd-party safety testing/certification agencies or direct experience in the manufacturing of Beauty & Wellness products ( e.g., Hair Dryer, Curling Iron, Fan, Air cleaner) Good team player, strong analytical and project management skills with effective communication and shifting priorities Solid experience with Office Suite: MS Excel, Word, PowerPoint, and Outlook. Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity. At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.