Compliance Manager

Job description

About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes https://equip.health/outcomes and treatment approach at www.equip.health. http://www.equip.health Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equipsters that have created Equip’s culture. Recognized by Time https://time.com/collection/time100-companies-2023/6285207/equip/ as one of the most influential companies of 2023, along with awards from Linkedin https://www.linkedin.com/pulse/linkedin-top-startups-2022-50-us-companies-rise-linkedin-news/ and Lattice https://lattice.com/blog/announcing-the-2023-finalists-for-lattices-people-success-awards, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role The Compliance Manager will be responsible for managing the day-to-day operations of our compliance program. They will act as a trusted collaborator across the organization, ensuring compliance with all complex and evolving healthcare regulations. The Compliance Manager will be a key strategic partner in our continual improvement of Equip’s compliance and risk management processes. Responsibilities - Conduct thorough compliance investigations into policy violations and state or federal regulatory breaches, including HIPAA, privacy, and fraud-related cases. - Proactively identify and assess compliance risks by reviewing internal departmental processes, new product initiatives, and changing state/federal regulatory landscapes. - Develop key risk indicators and continuous monitoring programs to evaluate the effectiveness of risk mitigation strategies. - Provide clear, actionable, and solution-oriented guidance to individual personnel, clinical leaders, and executive stakeholders regarding complex regulatory statutes and industry standards. - Partner closely with internal policy owners to write, design, and update comprehensive operational policies that address key organizational risks. - Coordinate directly with regulatory bodies, payor entities, and legal counsel to support external accreditations, payor audits, and overall risk management. - Design and deliver highly interactive, engaging compliance training and presentations for patient-facing teams, translating dense clinical compliance and risk management concepts into practical, everyday workflows. - Perform other duties as assigned. Qualifications - Bachelor’s Degree - 5+ years of healthcare compliance experience, preferably in a high-growth healthcare startup or organization - 2+ years of experience conducting, documenting, and resolving complex compliance and privacy investigations. - Proven track record of managing external audits, identifying root-cause issues, and driving cross-functional coordination to implement corrective action plans and remediation. - Strong functional knowledge of healthcare laws and regulations, including HIPAA/HITECH, state Medicaid requirements, OIG guidelines, and corporate corporate compliance standards. - Proven ability to apply critical thinking and manage multiple high-priority projects in a fast-paced, dynamic environment. - Outstanding verbal and written communication skills, with a talent for translating regulations into operational guidance and gaining buy-in as well as cultivating and maintaining relationships. Time Off: - Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. - Generous parental leave. Core Benefits: - Competitive Medical, Dental, Vision, Life, and AD&D insurance. - Equip pays for a significant percentage of benefits premiums for individuals and families. - Spring Health, a 100% employer-paid mental health benefit through Guardian. - You can receive 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents. - Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! - HealthJoy, a 100% employer-paid platform connecting you to a healthcare concierge who can help you navigate your benefits. - 401K Option! Other Benefits Work From Home Additional Perks: - $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. - $250/month stipend to use a co-working space. - Initial work-from-home stipend of up to $500. - Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.). - Company Laptop. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote