Compliance Pharmacist, Dispense & Fulfillment

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals. ABOUT THE ROLE Hims & Hers is seeking a detail-oriented Compliance Pharmacist to support our Dispense & Fulfillment pharmacy operations within our 503A environment. In this role, you will partner closely with the Pharmacist-in-Charge (PIC) and pharmacy leadership to ensure that dispensing, fulfillment, and pharmacy operations meet all applicable federal and state regulatory requirements. You will play a key role in strengthening operational compliance, maintaining regulatory readiness, and fostering a culture of quality and patient safety as we scale. This role reports directly to the Pharmacist-in-Charge (PIC) onsite at our New Albany facility. WHAT YOU’LL DO - Support the PIC in ensuring compliance with all applicable state board of pharmacy regulations, federal requirements, and internal policies - Ensure active state pharmacist licensure in applicable jurisdictions and fulfill backup PIC responsibilities as needed. - Oversee compliance within dispensing and fulfillment workflows, including: - Prescription verification and final check processes - Labeling accuracy and regulatory labeling requirements - Documentation standards and record retention - Controlled substance handling (if applicable) - Design, implement, and maintain a self-inspection program for dispensing and fulfillment operations - Partner with operations to ensure workflows are compliant, scalable, and audit-ready - Complete and maintain Board of Pharmacy compliance checklists and implement corrective actions as needed - Assist in maintaining pharmacy licensure, registrations, DEA compliance, and regulatory documentation - Participate in and facilitate Continuous Quality Improvement (CQI) activities in accordance with SOPs - Monitor regulatory updates and assess impact on dispensing and fulfillment operations - Support investigation of dispensing errors, near-misses, and quality events; contribute to root cause analysis (RCA) and CAPA development - Ensure policies and SOPs related to dispensing, shipping, storage, and fulfillment are current and regulatory-aligned - Oversee compliance related to prescription transfers and multi-state dispensing requirements - Prepare for and support state board inspections, internal audits, and third-party assessments - Track and ensure timely resolution of inspection findings and audit observations - Partner cross-functionally with Pharmacy Operations, Quality, Legal, and Supply Chain to proactively mitigate compliance risk - Escalate significant compliance risks or trends to the PIC This role is critical to maintaining regulatory excellence, operational integrity, and patient safety across dispensing and fulfillment operations WHAT YOU BRING - 2 years of pharmacy dispense and fulfillment experience - Pharmacy degree from an ACPE-accredited school of pharmacy - Active, unrestricted pharmacist license in the state of practice - Willingness and eligibility to obtain reciprocal licenses as needed - Experience in pharmacy operations, dispensing, compliance, or quality roles - Strong working knowledge of USP <795>, <800>, and state board of pharmacy regulations applicable to 503A pharmacies - Strong working knowledge of: - State board of pharmacy regulations - Federal pharmacy regulations (including DEA requirements, if applicable) - Recordkeeping and documentation standards - Experience supporting audits, inspections, or regulatory inquiries - Strong analytical and problem-solving skills - Exceptional attention to detail and documentation accuracy - Ability to translate regulatory requirements into practical, scalable operational processes - Willingness to travel to sister sites as needed for training NICE TO HAVE - Prior experience serving as a Designated Person (DP) - Experience in high-growth or regulated healthcare environments - Experience in automated pharmacy dispensing systems - Background in working with cross-functional teams including quality and legal - Advanced training or certification in compounding or pharmacy quality Our Benefits (there are more but here are some highlights): - Competitive salary & equity compensation for full-time roles - Unlimited PTO, company holidays, and quarterly mental health days - Comprehensive health benefits including medical, dental & vision, and parental leave - Employee Stock Purchase Program (ESPP) - 401k benefits with employer matching contribution - Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.