Compliance QC Specialist

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

The Revenue Core Functions team is the backbone of the Revenue team and keeps the entire organization running smoothly. As a high-level Individual Contributor on the Sales Activation team, you will act as a behind-the-scenes technical advisor and a force multiplier on the activation side of an already rapidly-scaling startup, enabling a business that is already exceeding growth targets to expand even faster.

In this remote role as a Compliance QC Specialist, you will be responsible for ensuring all startup and conversion plans are in compliance. Serving as an internal Subject Matter Expert (SME), you will ensure that all transitioning plans maintain protected benefits under IRC Section 411(d)(6), while also verifying perfect product and investment fit on our systems. Operating in a high-velocity environment with a 1-business-day SLA, you will keep numerous tasks and stakeholders moving forward by proactively collaborating across internal teams to find creative compliance pathways before saying "no".

What you get to do every day

• Technical Compliance Auditing: Audit Benefit Analysis, plan documents, and system setups prior to plan launch to ensure absolute accuracy and compliance.
• 411(d)(6) Safeguarding: Deeply research conversion plan documents to identify issues, track protected benefits under IRC Section 411(d)(6), and mitigate risks with product limitations.
• SME Resource & Escalation: Serve as a subject matter resource for internal teams regarding plan design and compliance; escalate complex issues to leadership as appropriate.
• Analysis & System Verification: Draft and review Benefits Analysis prior to Sales Activation Specialist and Plan Sponsor discussions, and review systems and plan documents for accuracy.
• Internal Technical Advisory: Research and respond to a high volume of requests for resolution of compliance issues and problems presented by internal sales and onboarding employees in order to assist with closing leads.
• Cross-Functional Partnership: Work closely with Sales Activation Specialists and Sales Activation Coordinators to ensure accuracy before plan launches, partnering proactively with internal teams like Product and Legal to evaluate potential solutions before saying no.
• Workflow & Project Tracking: Document, track, and update project status within specialized workflow systems (e.g., FT Williams, Salesforce, Jira).
• Peer Support & Mentorship: Perform peer reviews of compliance documents and assist with training and coverage for team members as appropriate with your level of experience.
• Continuous Optimization: Evaluate and recommend ongoing process enhancements to improve overall service delivery, operational efficiency, and the scaling of the QC pipeline.
• Continuous Regulatory Monitoring: Stay current on industry updates, legislative changes (including SECURE 2.0 updates), and internal initiatives as they pertain to and impact recordkeepers, employers, participants, and plan documents.
• Collaborative Engagement: Participate actively in team meetings, training sessions, targeted compliance projects, and firm-wide initiatives.

What you bring to the role

• Deep 401(k) Experience: You have 4+ years of 401(k) experience, particularly centered around complex technical compliance.
• Credentials: QKA (Qualified 401(k) Administrator) designation is preferred.
• Regulatory Mastery: Strong working knowledge of IRS/DOL rules and regulations applicable to qualified retirement plans.
• Plan Interpretation Expertise: Possess a detailed understanding and proven ability to interpret complex plan documents and related plan materials to ensure total regulatory accuracy.
• Document Drafting & Restatements: Experience drafting pre-approved and custom plan documents using web-based vendor platforms, alongside the ability to manage legislative restatements and document updates subject to strict IRS deadlines.
• Correction Programs: Experience with the Self-Correction Program (SCP) and Voluntary Correction Program (VCP) under EPCRS is a major plus.
• Process Focus: You are passionate about process and constantly on the lookout for inefficiencies that can be improved.
• Continuous Learning: You are a self-starter and enjoy learning new programs, systems, and tools.
• Meticulous Attention to Detail: You possess meticulous attention to detail—rarely making typos and noticing minor discrepancies that others would easily miss.
• Operational Agility: You possess strong organizational skills, allowing you to juggle multiple tasks with varying deadlines and stakeholders without dropping the ball, all while maintaining strict 1-business-day SLAs.
• Professional Development: A commitment to maintaining up-to-date technical and industry knowledge through webinars, ongoing certifications, and other professional development avenues.
• Education: Bachelor's degree or equivalent experience

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $70,000 - $80,000 annually and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits -

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents
• Carrot: Fertility healthcare and family forming benefits
• Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it)

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024)
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures