Compliance Reviewer

Job description

Role Details Job Title: Compliance Reviewer Location: Remote - USA Reports To: Compliance Supervisor Employment Type: Full Time Job Requisition ID: 2026-696 Requisition Begin Date: 07/06/2026 Requisition End Date: 08/06/2026 (Posting may close earlier if filled or business needs change.) Role Overview When you join ProAg, you join a welcoming, dynamic, flexible, and engaging culture that truly cares about each other, our agents and our policyholders. Here, you’ll learn and grow as we help you as you create a career that’s meaningful to you. ProAg, a member of Tokio Marine HCC group of companies, is looking for a detail-oriented, Compliance Reviewer. This is an individual contributor role that consults with both internal and external teams as needed during the review process. As a Compliance Reviewer, you will have an opportunity to learn many facets of the crop insurance business while completing reviews on a variety of crops and policy types. You will be joining a dedicated department, with long-tenured staff, that are invested in helping you learn and grow. In this Exciting Opportunity, You Will: Consult with external parties to obtain the needed information and documentation to complete the review process. Consult with team members and supervisors on procedural issues during the review process. Exercise best independent judgement in the handling complex reviews and escalating them as needed. Communicate with and support internal and external teams as needed. Understand and convey both internal and external processes and procedures. Follow appropriate compliance workflow procedures as established. Effectively and efficiently manage review workload. Provide excellent customer service and adhere to ProAg performance standards for contacting insureds, checking and responding daily to email, and conducting daily business professionally. Coordinate with adjusting staff regarding Conflict of Interest (COI), Growing Season Inspections (GSI) and High Dollar Reviews required. Alert adjusting staff to claims reviews in process. Maintain all required review documentation in policy processing system. Maintain a qualified and trained reviewer status. Monitor the Compliance Register for assignment of reviews. Maintain knowledge of Risk Management Agency (RMA) rules and regulations, ProAg procedures, and Federal Crop Insurance regulations. Actively participate in all assigned employee education and development programs. Perform other related duties as required or assigned. What You Bring Two years of crop insurance/agriculture related experience is preferred but not required. Strong analytical skills with attention to detail. Demonstrated skill in interpersonal communication, negotiation, and conflict resolution Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy when serving both internal and external teams Advanced organizational skills with the ability to manage multiple tasks simultaneously Maintaining confidentiality in daily operations Curiosity to ask questions and solve problems. A strong work ethic to support your team in meeting required deadlines. What We Offer Competitive salary and comprehensive benefit package Strong learning culture with ongoing development opportunities Opportunities for growth and career advancement Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment Basic life and disability insurance 401(k) plan with 6% company match 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off Paid parental leave Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription Student loan matching program Employee discount program An opportunity to do meaningful work and love what you do What We Represent: A career with purpose. Our crop insurance professionals work each day to bring peace of mind and protection to American farmers and ranchers. Join a team who truly cares . Part of something bigger: We offer a career with purpose as you support the farmers and ranchers who create food, fuel, and fiber for the world. Personal connections: We are built on strong relationships and appreciation of your individuality. A team who cares: We look out for each other personally and professionally because we care about each other. Innovators by trade: We’re committed to a brighter tomorrow for our team members and agriculture. The best of both worlds: We combine personal connections with powerful resources, thanks to our culture and the backing of Tokio Marine HCC. The Company: ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer with an AM Best rating of A++. With 100 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty, and Customer Service. Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine Group, and more than fifty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist. Every policy we write is special, enabling our clients to do amazing things. Pay Transparency The pay range for this position is $50,000 - $80,000, which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. Disclaimer You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.] Equal Opportunity Employer TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. #LI-MK1