Compliance Specialist, STAR Operations

Job description

Job Description: At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. About the Role: Our Risk and Compliance teams are a cornerstone of our business, and we are looking for an Anti-Money Laundering (AML) Compliance Specialist to ensure we follow internal AML policies, regional financial crimes regulations, and meet partner expectations. As an online money transmitter, Remitly is growing while maintaining high customer service, performance and compliance standards. Remitly is a licensed financial services company in several jurisdictions. Each of these jurisdictions requires, among other items, that Remitly maintain a comprehensive Anti-Money Laundering, Counter-Terrorist Financing and Fraud Investigative program. The Compliance Specialist will be a subject matter expert in our policies and procedures, as well a mentor and expert for the team. Presenting cases to our compliance officers, responding to law enforcement requests, and developing and updating our current SOPs will be an integral part of the role. The ideal applicant for this role will embody and lead using our cultural values. This role is based in our office in Manila, Philippines. You Will: Work within our AML Operations team. This function will review and investigate transaction monitoring alerts that may be related to money laundering or fraud. You will then draft, review, and file suspicious activity reports with the relevant financial intelligence units. Monitor regulatory developments and industry trends and suggest updates to the AML program. Identify customer-related trends, patterns and issues associated with money laundering, terrorist financing and other unwanted and fraudulent transaction activity. Evaluate our transaction monitoring program to confirm Remitly is monitoring its customer base for compliance with the terms of its user agreement and regulatory requirements. Ensure we are compliant with the Anti-Money Laundering policies and procedures. Review referrals from other sources such as the law enforcement or other financial institutions. Learn and share knowledge in a global team environment, train and mentor more junior team members. Identify potential gaps within the program and assist with remediation and improvement projects. Assist your manager with projects on an ad-hoc basis. You Have: 4+ years of experience investigating unusual activity and filing of regulatory reports related to AML, CTF, Fraud Investigations at a regulated financial institution. 1+ years of leadership experience, either as a manager, mentor, or trainer, and are comfortable teaching and mentoring more junior staff. Substantive knowledge of AML and fraud regulations and related typologies within the fintech industry. Demonstrative ability in identifying and analysing patterns in transactional behaviour and determining if regulatory reporting is required. Experience working in a compliance driven environment while ensuring a positive customer experience. Experience drafting new standard operating procedures and uplifting existing SOPs, especially to help incorporate new product development or regulatory guidance. Proven ability in contributing to operational compliance programs. A self starter who can manage projects and tasks end to end with minimal supervision, providing regular updates to management. Must have a relevant industry (Specialist-Level) Certification, such as CAMS or similar. Direct experience in fintechs preferred. Fluency in written and spoken English is essential for this role. Proficiency in Hebrew or Japanese is an advantage, though not required. Integral Behaviours: Curiosity (continuously improve, data driven & sweat the details): You want to learn and understand how and why things work the way they do. Collaborative (Compassionate partner): While being self-sufficient you appreciate and understand the benefits and impact of working together. You treat everyone with respect and compassion. Detail oriented (Data Driven): The details matter. You can dig deep to get the information you need and can articulate effectively. Efficient (Bias for action deliver on promises) : You know how to prioritise and when to act often with many tasks at once. Compassionate (customer centricity): You assume positive intent and work towards serving our customers & supporting your colleagues best interests at all times. Be a role model (Earn trust through integrity): You will lead by example and with integrity while working with your team and the broader business. Knowledge sharing (Constructively direct): Giving and receiving feedback is a large part of what you do. You will use your experience to assist your colleagues in a constructive way. Ownership (Be an owner): You will take on and manage projects and tasks from start to end. Leadership ( Lead authentically): You are quite comfortable being the team's go-to person and can easily step up to assist your manager with their tasks. You will also be comfortable training/mentoring newer associates. #LI-Onsite Our Benefits: Rice Allowance Transportation Allowance Paid Vacation Medical, Dental & Vision Accident and Life Insurance Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Our Connected Work Culture: Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most. Remitly is an E-Verify Employer At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.