Concierge / Guest Relations Officer (Luxury Hotel)

Job description

Deliver personalized concierge services to hotel guests. Arrange transportation, restaurant reservations, tours, and other guest requests. Provide accurate information about local attractions, shopping, dining, and entertainment. Coordinate with hotel departments to ensure seamless guest experiences. Handle VIP guest requests with professionalism, discretion, and attention to detail. Resolve guest inquiries and concerns promptly while maintaining the highest service standards. Previous experience as a Concierge, Guest Relations Officer, Guest Experience Agent, or in a similar role within a luxury hotel. Excellent communication and interpersonal skills. Professional appearance and positive attitude. Strong knowledge of hospitality service standards. Proficiency in English; additional languages are an advantage. Transferable Iqama is required. Candidates must be available to join immediately Competitive salary package Professional and supportive work environment Opportunities for growth within a reputed international brand Work Force Solution is a leading sourcing and recruitment firm, dedicated to delivering exceptional talent solutions to top-tier hospitality and restaurant groups across Saudi Arabia. With a strong reputation for quality, efficiency, and reliability, we partner with clients to meet their workforce needs and support their operational excellence.