Configuration Analyst II (Service Transition) – Service Transition Coordinator

Job description

In support of Network/Cyberspace Operations mission, perform Service Transition Coordination. - Analyzes changes of product design to determine the effect on the product design and function and determines and prepares documentation necessary for change - Coordinates with customers and manufacturers to determine a process for change reporting - Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies ### Key Tasks & Responsibilities - Coordinate and facilitate effective accomplishment of change and incident management among AFIN operators. This task includes: - Receiving calls from AFIN operators to coordinate change process and incident resolution - Processing, reviewing, categorizing, documenting and working with stakeholders to ensure high visibility Change Requests and Incidents are approved/routed through the system in a timely manner ### Education & Experience - Requires a bachelor's degree or equivalent experience - Experience: 0 – 2 years ### Certifications - Required - IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher. - ITIL v4 Foundation - Desired - ITIL v4 Specialist – Create, Deliver, Support and/or ITIL v4 Strategist – Direct, Plan, and Improve ### Security Clearance - Top Secret with SCI eligibility ### Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) - IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher - Day Shift. This is a 24/7/365 mission and extended hours/days may be required