Consultant - Commercial Services

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role We are looking for driven self-motivated Consultants with exposure implementing, supporting, or administering business/IT operations for software solutions. Consultants will be implementing the Veeva’s solution (Commercial Cloud) to help customers transforms business processes across commercial and medical with efficiency and compliance Business level communication skill is required in both English and Japanese. This is a full-time permanent role with Veeva. This is a customer-facing role and it is required to work in Tokyo or Osaka. Some customers may ask you to work onsite. ### What You’ll Do - Configuration and implementation of Commercial Veeva Solution (Veeva CRM/Vault CRM/Veeva PromoMats/Events Management, etc.) based on requirements gathering workshops to our global/domestic clients. - Manage tasks during the implementation project such as workshops delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities. - Collaborate with customers and team members both Japan-based and Global-based - Alignment with customer’s global governance - Collaborate cross-functionally with Product, Strategy, Sales, CSM and other teams across the company. ### Requirements - 4+ years’ experience with minimum 2 years in either IT consulting / professional services environment in a regulated industry (banking, insurance, life sciences etc.) or in life sciences IT / Commercial area. - Exposure to business and IT groups in an implementation, administration, or other supporting role for software solutions. - Experience developing workshop material, training material, or requirements gathering sessions with business and system stakeholders. - Ability to travel in domestic and international - Business Level English and Fluent in Japanese ### Nice to Have - Experience in the Life Sciences space with knowledge of promotional materials or commercial excellence. - Direct experience with systems such as Veeva CRM, Veeva Vault PromoMats, Salesforce, Oracle and other Life science industry technologies - Data Analysis, computer science, or related degree - Experience in services delivery management and/or systems implementation, project management