Consultant, Governance and Controls

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit What you'll be doing As a Consultant, Governance & Controls, you'll join Legal's Transformation and Operational Excellence team to support governance activities across Legal. In this role, you'll contribute to the oversight of key processes by supporting the management of controls that help mitigate operational risk and potential losses. You'll help strengthen CIBC's control framework by promoting compliance with regulatory, legislative, and operational requirements, while supporting the timely and effective remediation of identified deficiencies. You'll also work closely with partners across the business to enhance processes, improve governance practices, and support Legal-wide initiatives. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote. How you'll succeed Governance & risk management - Support the execution of governance activities to help ensure CIBC procedures and policies are followed, reducing risk exposure and potential financial loss. Conduct planning, testing, deficiency management, and control activities in support of Legal teams. Partner with department heads and management teams to help ensure effective business controls are in place and aligned with CIBC operating requirements, including the CIBC Control Framework, Information Security, Corporate Mandatory Training and Testing (CMTT), and enterprise initiatives. Interpret policies, procedures, and standards in both routine and non-routine situations, and identify opportunities for continuous improvement to strengthen governance practices. Record management & reporting - Help maintain an effective and documented internal control structure supported by clear policies and procedures. Analyze issues and concerns to identify root causes and support resolution through the review of key controls reporting. Conduct testing and review of the Financial Process Controls (FPC), Operational Process Controls (OPC), and Risk and Control Matrices (RCM) results to ensure CIBC's control methodologies are followed. Respond to inquiries and requests for clarification from Global Operations Risk Management, Compliance, and internal and external auditors to support quarterly certifications. Document and maintain processes related to assigned activities, and take proactive steps to address anticipated issues. Relationship management - Build strong working relationships with stakeholders across CIBC's control framework, including Global Operations Risk Management, Compliance, testers, process owners, accountable officers, and internal and external auditors. Provide advice and support on operational and process-related matters by delivering analysis and recommendations that support both new and existing initiatives. Act as a liaison between enterprise-wide policies and initiatives related to your area of specialization and the Legal team, helping to promote alignment, communication, and collaboration. Who you are You can demonstrate experience in analysis, reporting, problem solving, and communication, with the ability to thrive in a fast-paced environment while managing multiple deadlines and deliverables. You can demonstrate experience in Microsoft Office applications, including advanced Excel and Power BI. It's an asset if you have experience with governance, risk, and compliance tools such as eGRC and Archer. You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a clear and meaningful way. Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. #LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Toronto-81 Bay, 20th Floor Employment Type Regular Weekly Hours 37.5 Skills Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Human Resources (HR), Process Improvements, Relationship Management, Teamwork