Consultant, Social Media and Emerging Platforms (10M Contract)

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit What you'll be doing The Social Media and Emerging Platforms centre of excellence leads CIBC’s enterprise social media strategy and helps shape how our brand shows up across channels. As a Consultant, Social Media, you’ll support brand presence through organic content planning, creative effectiveness, governance, insights, innovation, and creator partnerships. You’ll work closely with Brand Marketing, line of business teams, agencies, and platform partners to deliver integrated social programs that strengthen the brand and drive measurable results. In this role, you’ll help connect strategy with execution by identifying opportunities, guiding best practices, and supporting strong channel stewardship. You’ll also contribute to a social ecosystem that is thoughtful, data-informed, and responsive to evolving audience and platform needs. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Kindly note this is a 10 month contract opportunity. How you'll succeed Strategic planning & channel stewardship - Support the development and execution of CIBC’s enterprise social media strategy across key platforms. Help manage channel plans, editorial priorities, and publishing approaches that align to brand objectives and audience needs. Content leadership & creative effectiveness - Contribute to organic content planning and help evaluate creative performance to inform recommendations. Partner with internal teams and agencies to help deliver social content that is engaging, on-brand, and effective. Relationship management - Build strong working relationships with Brand Marketing, line of business partners, agencies, and platform representatives. Collaborate across teams to support integrated campaigns and consistent social media execution. Governance & operational excellence - Help maintain social media governance standards, processes, and best practices to support compliant and consistent activity across channels. Coordinate workflows, reviews, and approvals to ensure content is delivered accurately and on time. Innovation, technology & emerging platforms - Monitor social trends, tools, and platform developments to identify new opportunities for the brand. Share insights and recommendations that help the team adapt to changing behaviours and improve performance. Creator & partner strategy - Support creator and partner initiatives that extend brand reach and relevance. Help assess opportunities, coordinate execution, and measure results to strengthen CIBC’s presence through trusted external voices. Who you are You have relevant experience. You bring experience in social media, digital marketing, brand marketing, or a related field. You understand how to support social programs from strategy through execution in a complex, collaborative environment. You give meaning to data. You enjoy interpreting performance metrics, audience behaviours, and channel insights to inform recommendations. You communicate findings clearly and use data to support decision making. You're motivated by collective success. You know that strong partnerships lead to better outcomes. You work well with cross-functional teams, agency partners, and external stakeholders to deliver integrated social media initiatives. You're digitally savvy. You stay current on social media trends, content formats, platform updates, and emerging technologies. You’re comfortable exploring new opportunities that can improve how the brand connects with audiences. You know that details matter. You bring strong organizational skills and a careful approach to governance, approvals, and execution. You can manage multiple priorities while maintaining quality and consistency. Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. #LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. *Subject to program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Expected End Date 2027-07-30 Job Location Toronto-81 Bay, 33rd Floor Employment Type Temporary (Fixed Term) Weekly Hours 37.5 Skills Communication, Customer Engagement, Dashboard Reporting, Digital Content, Digital Marketing Campaigns, Facilitation, Identifying Sales Opportunities, Metrics Development, Teamwork, User Experience (UX)