Consulting Program Director

Job description

**Overview** Lead Microsoft’s most strategic AI transformation programs for customers from strategy through adoption and measurable value. You will shape and deliver multi-workstream engagements, advise senior customer leaders, protect commercial and delivery health, and mobilize global teams to turn ambitious AI commitments into sustained business outcomes. Microsoft Frontier Company helps organizations move from AI experimentation to measurable outcomes at scale. We combine industry expertise, consulting and forward deployed engineering, Microsoft cloud, AI and productivity technologies, and our partner ecosystem to discover value, redesign processes, and co-build mission-critical AI solutions. We connect these solutions with the data, security, governance, operating model, and change-management foundations needed for adoption and sustained transformation. We are seeking an experienced Consulting Program Director to lead our most complex, multi-workstream AI transformation programs. This role owns end-to-end delivery and commercial health from deal shaping through close-out, partnering with Services Sales to accelerate growth through trusted execution and customer value. As an executive advisor, you will align business, technical, and delivery teams to turn ambitious commitments into measurable results. **Responsibilities** **Frontier Transformation Leadership** - Own end-to-end accountability for complex AI transformation programs, from vision and prioritization through implementation, adoption, and scale. - Align technology investments to measurable customer business outcomes. - Advise customer executives and transformation leaders on priorities, investment choices, delivery tradeoffs, and the organizational changes required to achieve business outcomes. - Drive adoption, organizational readiness, value measurement, and realization of agreed business outcomes throughout the engagement lifecycle. - Convert the customer’s transformation vision into a sequenced roadmap that prioritizes the highest-value opportunities, establishes implementation and adoption milestones, and defines how successful solutions will scale. **End-to-End Program Delivery** - Turn complex business objectives into an integrated program with clear workstreams, accountable owners, milestones, and success measures. - Lead program planning, mobilization, execution, and delivery quality across multidisciplinary teams, with governance, executive reviews, and decision frameworks that maintain clarity, accountability, and momentum. - Anticipate risks and dependencies, escalate early, and lead recovery when scope, quality, milestones, or outcomes are at risk. - Navigate ambiguity and changing priorities without losing control of scope, quality, or outcomes. **AI-First Leadership** - Champion AI-first ways of working that accelerate customer value while maintaining appropriate security, governance, quality, and human oversight. - Help customers identify, prioritize, and accelerate high-value AI use cases. - Leverage AI capabilities to improve delivery predictability, productivity, governance, and business outcomes. - Lead programs involving Copilot, Azure AI, Data & Analytics, Fabric, Security, and emerging Microsoft technologies. **Executive Trust and Cross-Functional Leadership** - Build trusted relationships with customer executives, Microsoft leaders, and partners. - Lead steering committees with a transparent view of program health, financial performance, risks, dependencies, and outcomes. - Represent the customer within Microsoft and Microsoft with the customer. - Mobilize architects, engineers, consultants, customer success, industry advisors, account teams, and partners across global, onshore, and offshore workstreams. - Align subcontractors and resource plans, unblock dependencies, and resolve escalations across organizational boundaries. **Business and Commercial Leadership** - Own delivery financials and commercial performance, including contractual commitments, resource plans, milestones, forecasting, margin, commercial risk, and change control. - Partner with account teams to identify expansion opportunities and accelerate business value realization. - Support strategic account planning and long-term customer success. - Ensure programs deliver measurable impact that supports customer objectives and Microsoft's growth priorities. **Qualifications** **Required Qualifications** - Bachelor's Degree in related field AND 7+ years’ experience in consulting leading large-scale enterprise transformation programs - OR equivalent experience. **Preferred Qualifications** - Experience managing complex, cross-functional initiatives involving business, technical, and executive stakeholders. - Strong executive communication and stakeholder engagement skills, with experience delivering AI-powered business transformation initiatives. - Demonstrated experience managing program financials, risk, governance, and delivery outcomes. - Experience leading teams and influencing across matrixed organizations. - Experience with large global systems integrators (GSIs), Big Four firms, and the professional services industry. - Experience shaping and delivering large-scale enterprise transformation programs with $20M+ in total program value or comparable complexity, including responsibility for scope, commercial structure, governance, and outcomes. - 8+ years financial management experience. - Experience in large independent software vendor (ISV), platform-centric, or hyperscaler technology environments. - Experience creating and managing intellectual property (IP). Consulting Project Management IC6 - The typical base pay range for this role across the U.S. is USD $140,500 - $268,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $175,900 - $288,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)