Consumer Lending Processor

Job description

At Oregon State Credit Union, we are passionate about creating financial solutions that make lives better. Our Centralized Lending team plays a critical role in helping members achieve their financial goals by delivering accurate, timely, and exceptional loan processing support. As we continue to grow, we are seeking a Consumer Lending Processor to support our Underwriters and lending leadership while ensuring a smooth and positive experience for our members and internal partners. As a Consumer Lending Processor, you will support the consumer lending process by loading, processing, and closing loans, coordinating funding, and working directly with members and branch teams. The ideal candidate is detail-oriented, service-focused, and thrives in a fast-paced, collaborative environment. What you will need to be successful: • Loan Processing & Administrative: Demonstrated ability to process consumer loan information accurately and efficiently. Strong attention to detail and ability to manage multiple priorities while meeting deadlines. Ability to quickly learn and apply credit union loan products, policies, and procedures. • Member Service & Communication: Excellent written and verbal communication skills, including professional phone presence. Ability to consult with members to identify needs and provide solutions in their best financial interest. Strong listening skills with a commitment to delivering unsurpassed service to members, internal teams, and partners. • Judgment, Compliance & Confidentiality: Ability to work independently to resolve challenges using available resources. Maintains strict confidentiality and ensures compliance with credit union policies, procedures, and applicable laws and regulations, including BSA/AML/OFAC requirements. Consistently models the credit union’s service standards and values. • Experience & Education: One year of administrative office experience required. Experience working with the public and demonstrated customer service skills. General computer proficiency, including Microsoft Office; comfort working in multiple systems. High school diploma or GED equivalent required. Ways we'll appreciate you: • A positive atmosphere and supportive team • Initial and on-going support, training and mentorship with promotion and career advancement opportunities • Competitive wages, incentive bonuses, paid holidays and paid time off • 401k Retirement Savings Plan with a generous credit union match! • 100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available • Tax-saving Flexible Spending and Health Savings Plans • Premier membership perks, loan discounts, company clothing, wellness and recognition programs, and more! Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. The service and care you'll provide for our members is at the very heart of our business and critical to both our members' and the credit union’s financial success. Location: 4800 SW Research Way, Corvallis Work type: Full-time, hybrid and non-exempt Compensation: $23.18/hour Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities. The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.