Consumer Product Development Program Associate

Job description

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Consumer Product Development Program Associate Program Overview: The Consumer Product Development Program is a 12-month rotational experience designed to build foundational skills in product strategy, customer insights, portfolio management, and business performance within a consumer banking environment. As an Associate, you will gain hands-on exposure to the full product lifecycle across key consumer banking products, including deposits, lending, payments, and digital banking solutions. Participants will work alongside product managers, strategists, and business leaders to understand how products are designed, priced, launched, managed, and optimized to meet customer needs while driving business growth and profitability. Through rotational assignments and real-world project work, associates will develop expertise in; Product strategy and roadmap development, Customer research and insight generation, Product design and value proposition development, Pricing and profitability management, Portfolio performance analysis, Competitive and market intelligence, customer acquisition, engagement, and retention strategies, Product governance, risk, and regulatory considerations, Product launch and lifecycle management. The program provides exposure to how data, customer behavior, operational capabilities, and financial performance influence product decisions. Associates will learn how to evaluate opportunities, identify customer needs, develop business cases, and execute initiatives that improve customer experiences and business outcomes. This program is ideal for individuals who are curious, analytical, customer-focused, and passionate about solving problems through innovative product solutions. Participants will gain the skills needed to influence product strategy, drive growth, and create meaningful value for both customers and the organization. Upon successful completion of the program, participants will have developed a strong foundation in product management and be well-positioned for future opportunities within Consumer Banking Strategy & Product Development, supporting long-term career growth and leadership potential within the organization. FNB’s Development Programs aim to equip Associates with the skills and experience necessary for a successful transition into integral positions within one of our teams. Your Role: Product Lifecycle & Customer Insights You will play a key role in understanding how customers interact with our products across their financial lifecycle. Through rotations in consumer deposits, consumer lending, small business deposits, and small business lending, you will analyze customer behavior, identify unmet needs, and support enhancements that improve engagement and retention. You will gain experience translating customer insights into actionable product improvements that drive stronger relationships and long-term value. Product Strategy & Development You will contribute to the development and evolution of product strategies by supporting initiatives related to product design, positioning, and competitiveness. This includes evaluating product performance, identifying opportunities to simplify and optimize the product suite, and helping shape value propositions across both Consumer and Small Business segments. You will learn how product decisions directly influence balance sheet growth, customer acquisition, and engagement. Pricing, Profitability & Risk Management You will gain exposure to how pricing, credit, and risk considerations impact product performance. Working alongside Finance, Risk, and Product teams, you will support analysis of deposit pricing, loan yields, and portfolio performance metrics. You will develop an understanding of how to balance growth, profitability, and risk while ensuring alignment with policies, regulatory expectations, and the bank’s overall financial objectives. Training & Professional Development As part of the program, you will participate in structured training focused on product management, financial analysis, and strategic thinking. You will also develop core professional skills including communication, presentation, and executive storytelling. The program includes opportunities to engage with senior leaders, receive mentorship, and participate in networking sessions designed to support your long-term career growth. Collaboration & Cross-Functional Engagement You will work closely with cross-functional partners—including Retail, Digital, Finance, Risk, Technology, and Small Business teams—to support the delivery of integrated product solutions. This experience will strengthen your ability to operate in a highly collaborative environment, align competing priorities, and contribute to initiatives that drive a seamless customer experience across channels and business lines. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. What You Bring: Communication: Excellent verbal, written, and presentation skills Sales and Service: Passion for supporting sales teams and providing outstanding customer service Tech-Savvy: Proficiency in Microsoft Office and relevant digital tools Organized and Detail-Oriented: Ability to manage multiple tasks with attention to detail Relationship Building : Strong interpersonal skills and a client-first mindset Minimum Level of Education Required: BA or BS Minimum Years of Experience Required: 0 Licensures/Certifications Required: N/A Additional Physical Requirements : N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.