Contact Center Social Media Executive

Job description

**Job location:** Lilongwe **About the role:**The Contact Centre Social Media Executive at Sun King will play an essential role in shaping customer experiences and building strong, lasting relationships with our online community. This position is pivotal for Sun King’s mission to empower underserved communities through solar energy with our customers' needs and expectations. By offering willing help across digital platforms, you will help ensure that customers be valued, heard, and helped, whether they're seeking assistance, exploring Sun King products, or giving feedback. Your work will enhance brand reputation, build repo, and drive sales conversions while upholding Sun King's values to exceptional customer care.