Contact Center Tax Specialist

Job description

Industry/Sector Not Applicable Specialism Domestic Tax Compliance Management Level Specialist Job Description & Summary The Opportunity Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As a Contact Center Tax Specialist you will support client tax needs by handling detailed partnership tax tasks, researching issues, and helping address local, foreign income, and transaction tax compliance matters within our Tax Services practice. As a Specialist you will provide specialized technical knowledge, conduct in-depth analysis, and take ownership of detailed work in a fast-paced environment while applying professional and technical standards and building commercial awareness. In this role at PwC, you will help deliver tax consulting support on strategic and operational matters, gather information from multiple sources to analyze facts and identify patterns, and contribute dependable results that support client service and team success within PwC Acceleration Center Buenos Aires. Responsibilities - Handling contact center tax inquiries and providing specialized guidance on partnership tax matters - Reviewing client information and supporting local, foreign income, and transaction tax compliance activities - Researching tax regulations and applying technical standards to resolve detailed questions and issues - Preparing draft responses, workpapers, and documentation for tax consulting and compliance support - Analyzing data from multiple sources to identify patterns, variances, and filing impacts - Coordinating with internal tax teams to route issues, track progress, and support project delivery - Documenting case activity, findings, and follow-up actions in tracking systems and client records - Applying tax knowledge and client service skills to support a fast-paced contact center environment - Understanding the importance of responsible Information Management, including Information Security and Data Protection - Ensuring correct Information Security Management practices What You Must Have - Oral and written proficiency in English required What Sets You Apart - Supporting contact center tax inquiries and case resolution - Applying domestic tax compliance knowledge in client service settings - Gathering and organizing facts from multiple information sources - Communicating clearly while listening actively to customer questions - Learning tax guidance and applying firm independence requirements - Currently pursuing or have completed a Bachelor's degree is a plus All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital status; or any other status protected by law. PwC is proud to be an inclusive organization and an equal opportunity employer. Travel Requirements 0% Job Posting End Date